Customer Team Lead SaaS at Publitas 24 views

Create customer value and enable growth.

We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for shoppers by publishing beautiful catalogs online. We also give our customers, leading retailers such as Williams Sonoma, the personal service they deserve, which has earned us their trust and loyalty. As a result, we gained a 70% market share in the Netherlands and more than 1400 customers worldwide.

We are looking for a passionate Customer Lead who will help us develop and accelerate the growth of our business on an international scale.

You will be Leading our Sales and Customer Teams by creating and improving our systems and maintaining stakeholder relationships. You will be collaborating with our CEO to develop and execute a strategy and vision to scale up.

Get in touch and let us know why you are the right person to help!

Responsibilities:

  • Increasing customer value.
  • Setting and driving business targets.
  • Managing and growing our Sales and Customer teams.
  • Driving and delivering strategic initiatives.
  • Managing and deepening the teams’ relationships with key existing and new clients.
  • Participating in the end-to-end sales process.
  • Identifying new opportunities for growth.

Requirements:

  • You have at least five years experience in the SaaS industry with leading sales and customer success.
  • You have experience with building and managing teams.
  • You are located in Europe.

What can you expect from us?

  • Salary range: €68,0k – €96,0k base gross salary per year.
  • 25 paid vacation days.
  • A contract of indefinite duration.
  • A great location-independent working environment.
  • Team retreats in some of the greatest cities in the world.
  • Top-of-the-line MacBook.
  • An unlimited budget for the Kindle Store and the Apple App Store.
  • We’ll cover the costs of any conferences you want to check out.
  • We’ll cover your travel expenses.
  • We’ll challenge and support you to get the most out of your potential.

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