Senior Implementation Project Manager

• 5+ years of Project Management experience, with substantial experience managing software implementation projects.
• Proven ownership of projects across the implementation lifecycle, from planning/kickoff through Go-Live.
• Strong experience managing scope, timelines, milestones, risks, dependencies, changes, and deliverables.
• Experience coordinating cross-functional teams and multiple internal and external stakeholders.
• Strong customer-facing experience, including status communication, expectation management, difficult conversations, and escalations.
• Demonstrated ability to organize and prioritize effectively in a dynamic delivery environment.
• Strong collaboration and conflict-resolution skills.
• Ability to remain composed, pragmatic, and solution-oriented when projects encounter pressure or ambiguity.
• Advanced English for leading meetings and communicating independently with international customers.

• Own software implementation projects from kickoff through Go-Live and post-production stabilization.
• Develop and maintain project plans, milestones, timelines, deliverables, dependencies, and priorities.
• Act as a primary point of contact for customers throughout project delivery.
• Coordinate work across Functional Consultants, Technical Consultants, developers, QA resources, customer teams, and third-party partners.
• Monitor project progress and proactively identify risks, blockers, dependencies, and potential delivery impacts.
• Manage scope changes and ensure their impact on timelines, effort, and deliverables is clearly understood and communicated.
• Lead customer status meetings and maintain clear, consistent stakeholder communication.
• Manage customer expectations and facilitate escalations when projects encounter challenges.
• Drive accountability for actions, decisions, deliverables, and follow-ups across project stakeholders.
• Collaborate closely with shared resources while balancing priorities across different engagements.
• Support successful handover following Go-Live and stabilization.

About the Role

We are looking for an experienced Senior Implementation Project Manager to lead software implementation projects for international customers. This is a hands-on delivery role for someone who knows how to take ownership of an implementation from kickoff through Go-Live and stabilization, keeping customers, consultants, technical teams, and external partners aligned throughout the process.

You’ll serve as a central point of coordination across multiple stakeholders, managing scope, timelines, deliverables, dependencies, risks, escalations, and customer expectations while ensuring projects continue moving toward successful delivery.

• 💻 Fully remote work with hardware provided
• 🌎 Global team experience with clients in North America
• 💸 USD 3800-4200 monthly compensation
• 📚 Training and learning stipends
• 🌴 Paid Time Off (vacation, personal, study)
• 🧘♂️ A culture that values autonomy, purpose, and human connection