Inside Sales Representative

• You have real sales skills and know how to close. This is a closing seat, and closing ability is the number one thing.
• You have inside sales, phone sales, or SDR experience, with a real track record on the phone.
• You handle objections on your own and ask for the sale, without sounding pushy or robotic.
• You stay calm under pressure: when a customer pushes back or gets frustrated, you hear them out and respond thoughtfully instead of getting flustered or talking over them.
• You communicate in confident, professional English at C2 level with a low accent, and sound natural on the phone.
• You respond and follow through without anyone watching.
• You keep the CRM clean and never let a follow-up slip.

You are the voice that turns warm customers into booked jobs. The demand is already there: customers call, the field team visits, and revenue gets left on the table when nobody follows up to close. This is not a cold-sales grind. You work from proven scripts, but you make them your own and sound human rather than robotic. You win the deal by handling objections live and guiding customers to yes.

Key Responsibilities

• Call customers and close deals, whether the opportunity is a service job or a larger project.
• Handle objections live on the call and guide the customer to a yes rather than reading from a script.
• Take the company's scripts, learn from them, and make them sound natural, never robotic.
• Follow up with customers after each visit, capture honest feedback, and turn warm conversations into booked work.
• Update the CRM (ServiceTitan) in real time with accurate records on every contact.

Puente Talent Partners connects top Latin American professionals with growing US companies. This role is for one of our US clients, and you would be joining their team directly while being supported by Puente through the hiring process. Our client is a 90-year-old home services company that provides heating, cooling, and plumbing to residential and commercial customers across multiple US states. They run a membership program for loyal customers and are now building an inside sales function to convert more of their existing demand into booked work. You will join the newly formed inside sales team and report to the Sales Manager. The team partners closely with field technicians and customer service to turn warm leads into scheduled jobs. The culture is phone-heavy, metric-driven, and focused on fast, friendly closing.

Here is what to expect after you apply

1. You will get an email from Puente with a short online assessment and a quick grammar check.
2. You will record three short video answers so we can see how you communicate.
3. If it looks like a fit, our recruiter sets up an interview.
4. Shortlisted candidates are introduced to the US client team for final interviews.

This is a full-time independent contractor role, Monday to Friday 9 AM - 6 PM CT, 100% remote. Compensation ranges from $2,000 to $3,500 USD per month based on experience and performance. You will receive a company laptop and headset, flexible break scheduling, and clear monthly conversion targets that feed into performance bonuses.