German-Speaking Customer Support Representative

Exciting Opportunity for German Speakers – Customer Support Role in Porto

If you are fluent in German and looking for an exciting international career opportunity, this role could be the perfect next step.

A global organization specializing in customer experience services is currently expanding its multilingual team in Porto and is looking for talented individuals to join their growing support team.

Key Responsibilities

• Provide high-quality support to German-speaking customers
• Manage inquiries via phone, email, and live chat
• Identify customer needs and provide effective solutions
• Ensure accurate documentation of cases in internal systems
• Deliver excellent customer experience while maintaining company standards

Candidate Profile

• German language at C2 level
• English B2 level
• EU passport or legal right to work in Portugal
• Strong communication skills
• Problem-solving attitude
• Willingness to relocate to Porto as soon as possible

Benefits

• Paid training program
• Relocation and accommodation assistance
• Performance bonuses
• Meal allowance
• Supportive international work environment
• Career growth within a global organization

Why Porto?

Porto is famous for its relaxed lifestyle, warm climate, and beautiful coastline.

The city offers a unique mix of traditional Portuguese culture and modern international life. With affordable living, vibrant nightlife, and easy access to stunning beaches, Porto has become a favorite destination for professionals from all over Europe.