Delivery Operations Specialist

Gopuff is seeking to hire a Delivery Operations Specialist to play a pivotal role in day-to-day management of our W2 driver program, employee-driver management, and the experience differentiation of our W2 driver program. The Delivery Ops Specialist will work cross-functionally in tight coordination with Driver Growth, Driver Marketplace, Site Leaders for sites that employ W2 Drivers, HR, and Driver Support to ensure that we deliver appropriate staffing levels at our W2 driver locations; that W2 Driver onboarding is an efficient and frictionless process; and that W2 drivers have the appropriate employee experience they expect. This role is a key contributor to a great employee driver experience and delivering a great customer experience via W2 drivers.

This is a hybrid position, reporting to the Philadelphia, PA HQ location Tuesday, Wednesday, and Thursday during business hours.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

 

#LI-GOPUFF

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.