German-Speaking Customer Support Representative | Porto, Portugal

We are currently supporting a global customer experience provider in their search for German-speaking Customer Support Representatives to join their team in Porto.

This opportunity is perfect for candidates who would like to work in an international environment and enjoy life in one of the most beautiful cities in Southern Europe.

Responsibilities

• Assist German-speaking customers with inquiries and support requests
• Deliver service through phone, email, and chat channels
• Troubleshoot and resolve customer issues
• Ensure accurate documentation of customer interactions
• Provide a positive and professional customer experience

Requirements

• German – C2 level
• English – B2 level
• EU passport or Portuguese work authorization
• Excellent communication skills
• Customer-focused attitude
• Willingness to relocate to Porto as soon as possible

Benefits

• Paid training and onboarding
• Accommodation and relocation assistance
• Performance-based bonuses
• Meal allowance
• International and supportive work environment

Why Porto?

Porto is one of Europe’s fastest-growing international hubs. The city offers a unique combination of historical charm, vibrant culture, and modern lifestyle.

Living in Porto means enjoying sunny days, beautiful beaches, world-famous food and wine, and a welcoming international community — making it the perfect destination for professionals seeking both career development and quality of life.