AI Center of Excellence - Tester & Quality Assurance

Management Level

Senior Associate

Job Description & Summary

Kia ora,

Innovate. Build. Reinvent. Make your tech skills count at PwC New Zealand.

At PwC, our purpose is clear: to build trust in society and solve important problems.

Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including A.I. - bringing your people-focused skills and experience to deliver outcomes that matter.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.

Ngā kōrero mo tēnei tūranga / About the role

The Tester & Quality Assurance – AI Solutions role sits within the AI Centre of Excellence in Internal Firm Services at PwC and is responsible for assuring the quality, reliability and responsible use of AI solutions

The role leads end-to-end testing across AI agents, workflows and supporting systems, actively coordinates testing activities with product owners, developers, and business stakeholders, and conducts AI-specific evaluations (e.g. accuracy, bias, robustness and explainability). It also plays a key role in risks, technology due diligence and compliance activities, ensuring controls are designed, tested, evidenced and formally approved prior to release

Your day-to-day could include:

• Develop and execute test plans, cases and scripts for AI agents and supporting systems

• Perform functional and AI-specific evaluations aligned to Responsible AI standards (accuracy, bias, robustness, explainability)

• Coordinate user acceptance testing (UAT) with delivery and business stakeholders to ensure requirements are fully validated

• Validate data flows, prompts, model outputs, guardrails and production controls

• Support and coordinate risk, security, privacy and regulatory due diligence activities,

• Identify and track defects, risks and control gaps to resolution

• Partner with product, technology and risk teams to support approvals and releases

• Maintain clear, auditable testing documentation and quality reporting to support stage gates and go-live decisions

Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga  / Skills you will bring or develop in this role

Essential

• Three or more years' experience in software testing, quality assurance or technology risk roles.

• Experience testing complex digital or AI‑enabled solutions.

• Strong understanding of testing methodologies, defect management and quality metrics.

• Experience working in Agile delivery environments.

• Clear written and verbal communication skills, including concise documentation.

• Tertiary qualification in Information Systems, Computer Science, Engineering or similar, or equivalent experience

• Certification in software testing, quality assurance, risk or security.

Desirable

• Experience testing AI agents, LLM‑based solutions or data‑driven systems.

• Exposure to responsible AI, privacy, security and compliance by design practices.

• Familiarity with Azure DevOps or similar tools for test and defect management.

• Professional services experience or other complex multi stakeholder environments

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

• Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals

• Growth - Global network; leadership development; A.I. tools and training; formal learning pathways

• Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)

• Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.

• Flexibility - Flexible working; supportive coaching culture

• Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave

• Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Mō te aha tāu e tatari ana? / What are you waiting for?

Belong to a community of problem solvers where differences are embraced. We’ll empower you with technology, coaching, flexibility and trust to make a meaningful difference. Learn more on our careers site at https://www.pwc.co.nz/careers.html.

Grow here. Go further.

Ngā whakautu ki o pātai / Your questions answered

Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Tono tika mai / Please apply directly: We’re not currently partnering with recruitment agencies for this role. If you’d like to be considered, please apply directly - we’d love to hear from you.

Nau mai ngā tono wawe / We encourage early applications: This role may close before the listed date if we identify a suitable candidate.

Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Job Posting End Date

April 1, 2026