German-speaking Content Moderator & Customer Support Agent

Want to work in sunny Malta while helping protect millions of users from online scams, fraud and harmful content?

This is your opportunity to build an international career in content moderation and online safety — while living in one of Europe’s most popular expat destinations.

Why Move to Malta?

Malta is one of Europe’s fastest-growing hubs for digital services, tech and online platforms.

Living in Malta means:

• 300+ days of sunshine per year
• International work environment
• English-speaking business culture
• Strong expat community
• Mediterranean lifestyle by the sea

You gain real experience in trust & safety, compliance, online moderation and digital risk prevention — skills that are increasingly in demand across Europe.

The Role – German-Speaking Content Moderator (No Phone Calls)

As a Customer Support Agent / Content Moderator, you will:

• Review and moderate user-generated content
• Identify and prevent scams, fraud and policy violations
• Respond to customer inquiries via email (no phone support)
• Apply company guidelines and country-specific regulations
• Make independent decisions based on clear policies
• Contribute to a safer digital marketplace

You will play a direct role in protecting users and creating a secure online environment. Your decisions matter.

Requirements

• Fluent German (written and reading level is key)
• Basic to conversational English
• Strong attention to detail
• Good computer skills
• Confident decision-maker
• Structured and proactive mindset

No previous experience required.

What matters most is your motivation to work in online safety, content moderation and digital compliance.

Benefits

• Full-time position
• Rotational morning and late shifts (no night shifts)
• Hybrid / remote from home in Malta
• Option to work remotely from another EU country for a few weeks per year

What You’ll Get

- Relocation package to Malta
- Performance-based salary progression
- Team performance bonuses
- Private health insurance
- Well-being support
- Flexible shift planning
- Supportive international team

Why This Role Stands Out

Meaningful Work
You actively protect users from scammers and harmful behavior.

Career Growth
Many professionals move into roles within compliance, quality, risk, or team leadership.

International Experience
Living and working in Malta gives you global exposure in a growing digital industry.