Senior Staff Engineer, Quote-to-Cash

About the Role

We’re looking for a Sr Staff Engineer, Quote-to-Cash (QTC) to design, optimize, and scale our end-to-end Q2C architecture across Salesforce CPQ, Malbek CLM, and NetSuite ERP.

You will be the functional and technical bridge between Sales, Legal, Finance, and IT, owning the design of a touchless transaction flow — from quote and contract creation to billing, revenue recognition, and cash application. 

This role requires deep expertise in Salesforce CPQ, a strong understanding of NetSuite financial processes & Provisioning automations and proven experience integrating CLM systems to create an automated, compliant, and auditable QTC experience.

Key Responsibilities

Solution Architecture & Process Design

• Own the end-to-end Quote-to-Cash architecture & development spanning Salesforce CPQ, CLM, and NetSuite ERP
• Design and implement a touchless transaction processing model, minimizing manual steps across quoting, contracting, billing, and revenue recognition
• Collaborate with Product managers and business stakeholders to gather requirements and translate them into scalable system solutions that balance automation, control, and compliance
• Work closely with the engineering teams to design, implement and operationalize the Q2C Solutions

Business Systems

• Lead system design for Salesforce CPQ, including product catalog architecture, pricing and discount rules, quote templates, and approval workflows
• Optimize quote-to-order conversion ensuring accurate data flow into downstream billing and ERP systems
• Implement governance on pricing, discounting, and quote approval thresholds to maintain margin and compliance integrity
• Partnering with Quoting & RevOps s to streamline quote generation, renewals, and amendment flows
• Improve deal velocity by streamlining approvals, leveraging A  in Salesforce CPQ
• Integrate CLM (e.g., Ironclad, Conga, or DocuSign CLM) with Salesforce to automate quote-to-contract and contract-to-order workflows
• Define metadata, clause libraries, and approval paths that enable self-service contract generation and touchless handoffs
• Ensure contract terms and deal attributes are accurately synchronized with Salesforce CPQ for accurate billing and revenue recognition downstream
• Design and govern integrations between Salesforce and NetSuite for order management, invoicing, and revenue recognition
• Define mappings between CPQ orders and NetSuite Sales Orders to support automated billing and journal entries
• Ensure strong data integrity, reconciliation processes, and audit readiness across CRM and ERP
• Design and oversee integrations using iPass tools such as Celigo, Workato, Boomi, or MuleSoft to ensure reliable and auditable data exchange across systems
• Implement event-based or API-driven integration patterns to support near real-time synchronization
• Establish monitoring, error handling, and reconciliation frameworks for transaction-level traceability
• Maintain architectural documentation, system diagrams, and process maps
• Ensure all solution designs adhere to SOX, data governance, and security compliance standards
• Identify and drive reduction of technical debt and manual touchpoints in the QTC ecosystem

Qualifications

Required

• 10+ years of experience in QTC or Finance Systems Architecture, with a focus on Salesforce CPQ and NetSuite ERP
• Proven experience integrating CLM platforms (Ironclad, DocuSign, or Conga) with Salesforce
• Accelerate the development lifecycle by utilizing AI for daily tasks, including coding, testing, and debugging
• Proven experience in automating end to end Touchless transactions across Q2C platforms using tools like Klarity and UiPath 
• Deep understanding of Quote-to-Cash business processes — including quoting, ordering, billing, provisioning and revenue recognition 
• Strong working knowledge of Salesforce data model, CPQ configuration (pricing rules, product bundles, approval chains), and NetSuite transaction workflows
• Experience with integration middleware (Celigo, Boomi, MuleSoft, Workato) and API design
• Exceptional analytical and problem-solving skills with a hands-on approach to system design and delivery

Preferred

• Deep experience in SaaS or subscription-based business models with recurring or usage-based revenue
• Exposure to Salesforce Billing or external billing tools integrated with NetSuite
• Prior experience designing touchless QTC flows in a SOX-compliant environment

Success in this Role Looks Like

• Deals progress from quote → contract → order → invoice → revenue with minimal manual intervention
• Salesforce, CLM, and NetSuite operate as a cohesive ecosystem, with synchronized data and clear ownership boundaries
• Finance and Sales teams have trust in system-driven accuracy — reducing close timelines and manual reconciliations
• You’re recognized as the go-to solution architect for all Quote-to-Cash initiatives

Why Join Us

You’ll be at the heart of modernizing how we recognize and grow revenue — architecting a frictionless, automated, and compliant Quote-to-Cash experience across Salesforce, CLM, and NetSuite. Your work will directly impact business velocity, revenue predictability, and cross-functional alignment between Sales, Legal, and Finance.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273405378