Multilingual Customer Support Representative

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Multilingual Customer Support Representative with relocation to Greece. This position is ideal for proactive and customer-focused individuals who are fluent in multiple languages and ready to relocate.

Responsibilities

• Provide excellent customer support in multiple languages through phone, email, and chat.
• Assist customers by addressing inquiries, resolving issues, and providing product information efficiently.
• Manage and resolve customer complaints with professionalism and empathy.
• Maintain accurate records of all customer interactions in the CRM system.
• Collaborate with colleagues and departments to ensure a high-quality customer experience.
• Participate actively in training programs to enhance skills and product knowledge.
• Identify and suggest improvements to customer service processes to increase satisfaction.

Requirements

• Fluency in at least two languages, with excellent written and spoken communication skills.
• Customer service experience is preferred but not mandatory.
• Strong interpersonal and communication skills.
• Excellent problem-solving skills and a customer-oriented approach.
• Ability to adapt to a dynamic work environment and multitask effectively.
• Willingness to relocate to Greece and adapt to a new cultural and professional environment.
• Proficient in using customer service tools and Microsoft Office applications.
• Positive attitude, flexibility, and dedication to delivering excellent customer support.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks