Install Shop Manager

Why join the Falcon family?!

• Extremely competitive salaries
• Amazing benefits packages
• Financial Health
• RRSP matching
• Flexibility
• Job Security
• Sustainable work
• Growth opportunities
• Relocation packages
• Affordable province to buy a home
  
  

If you’re an experienced heavy-duty equipment mechanic, hydraulic mechanic, automotive mechanic, marine mechanic, crane mechanic, elevator mechanic, hydraulic technician, or millwright who also has experience running or managing a shop, we want you to join Falcon Equipment as our Shop Manager! This position will be based out of our Surrey Install location and is ideal for a hands-on leader who can supervise and facilitate the daily operations of the Install shop, support the team, and ensure work is completed efficiently, safely, and to the highest quality standards.

Job Duties & Responsibilities

• Manage all shop activities in order to achieve specific goals and targets
• Grow and develop the Shop into a future profit center with a strong emphasis on productivity, efficiency, and quality control
• Coach, mentor and maintain skill set/training levels of Shop team to be able to build and support a wide array of projects.
• Act as liaison between the Shop, Sales and Parts Departments and Leadership/HR Team.
• Ensure company policies are consistently adhered to and upheld by all staff members.
• Ensure that all health, safety and security regulations are adhered to and required standards are met.
• Discuss and understand current and upcoming projects in the shop by means of frequent and consistent discussions with the Foreperson/Leadhands/Parts and Sales Departments.
• Identify current and future customer needs by establishing rapport with customers and other departments to understand installation requirements.
• Protect employees and customers by providing a safe and clean work environment
• Ensure a working knowledge of all company departments to gain perspective, including marketing, sales, customer service, purchasing, and human resources.
• Manage Shop parts staff and ensure all procedures are followed.
• Oversee all Shop Parts Inventory and assist Sales Admin in managing the storage of all Capital Equipment on premise.
• Handle customer issues as they arise, escalating to the appropriate individual as deemed necessary.
• Ensure a prompt, efficient, and timely flow of paperwork from the Shop to head office including timecard and payroll information.
• Performing other duties as required, such as shop administration, employee relations, communications, budget and reporting, and all other shop manager duties as assigned.
  
  

Qualifications

• Ideally, a minimum of 5+ years of related experience in the industrial or heavy equipment sector, working independently to manage and oversee a heavy equipment shop
• Possession of a valid driver’s license and a reliable vehicle
• Their Red Seal Certification as a Heavy Duty Equipment Technician / Mechanic
• Leadership and organizational skills
• Prior experience in a managerial role
• The ability to work as part of a team
• The ability to lead and motivate when necessary
• Excellent communication and ‘people’ skills
• Hydraulic and electrical experience and knowledge is a definite asset
• Solid mechanical skills with the ability to troubleshoot problems and read schematics
• The ability to maneuver in and around heavy equipment
• The ability to work under pressure and handle challenging situations
• Confidence, drive and enthusiasm
• Critical thinking and detail oriented
  
  

About The Benefits

• Competitive wage rates
• 100% prescription coverage and paramedical coverage
• 100% basic dental coverage
• Long-term disability (LTD)
• Paid sick days
• Paid vacation available in the first year of employment
• RRSP/DPSP plan with matching contribution by the company
• Premiums if you hold a current occupational first aid ticket
• Opportunities for training and development
• Non-unionized environment
• Apprenticeship program reimbursed by the company
• Amazing Employee Referral Program
  
  

Falcon Equipment is an equal opportunity employer.

• We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.