The problem you'll own

Restoration work involves multiple people who rarely share the same context. Field workers, office managers, and project leads all use magicplan differently, often at the same time, and getting them to collaborate around the same data is the hard part. Your job is to understand all of them and design across that gap.

What a Tuesday at 11am actually looks like

You started last week with a customer problem you identified yourself. Nobody prompted you. You got sign-off from product to work on it, scheduled the interviews, locked in onsite visits. You used an LLM to pressure-test your hypotheses before talking to a single user. Then you ran 12 interviews with real users. (We actually have that many.)

It's Tuesday now. You're in Claude Cowork synthesizing transcripts, sorting signal from noise, shaping a user journey that holds across personas.

At noon you sync with your PO and lead engineer to validate your read and get sign-off on direction.

At 15:00 the whole product team aligns in the daily standup. After that, you work async. Wednesday morning you vibe-code a solution in Cursor or Claude Code, fast and rough, just enough to test the interaction. What survives goes into Figma.

Every couple of weeks you're on a train or a plane, watching someone use the app, or having a coffee with a customer.

How We Work

We work in pods. A pod is a small cross-functional team: A product owner, a lead engineer, QA, a sales rep and a marketing colleague, all working the same problem space.

You start embedded in one pod. That's where you create impact. The design team sits across pods. That's where you grow, get challenged and are held to a craft standard.

Design work builds standards and holds quality gates. Pod delivery is the context. We rotate you across pods over time so you don't develop tunnel vision. Weekly design critique is our anchor ritual. Berlin office day every one to two weeks: Stickies on walls, coffee, the whole thing.

Disclaimer: We're mid-restructuring, so not everything is figured out. If you want to shape that rather than inherit it, you'll fit right in.

Who You Are

Must haves

You involve people early. You share work in progress before it's comfortable and treat collaboration as a starting point.
You run your own research. You schedule the interviews, you go onsite, you bring field signal into every decision without being asked.
German & English C1 or better for on-site research.

Nice-to-haves

You take a position. You give one clear recommendation, not six options. You carry the vision across features without re-litigating it each time.
You're fluent with AI in your workflow. Research synthesis, prototyping beyond Figma, prompt-driven exploration.
You're open to travel. Roughly every month, to customers, to our Munich headquarters, to workshops, occasionally to the US.

Even better if you bring...

You've worked across multiple user personas with conflicting needs in the same product
You have experience contributing to or owning a design system
You've shipped coded prototypes or worked in Cursor, Claude Code or v0

Hiring Process

Screening call with Andrea from HR. Logistics, first impressions, mutual fit check.
Hiring manager interview with Ash, Konstantin or both. We care more about how you think than what you've shipped. Pass that and we'll send you two challenge options within 2 to 3 work days.
Pick your format. A take-home case study you present to a small cross-functional panel, or skip the take-home and run a live whiteboard session with that same panel instead.
Last stop is a High Five with Andreas, Robert and Bernd.
You get an offer letter.

Why Join Us

Flexibility & Autonomy – Work in a remote first, async-friendly culture that values ownership and trust.
If you are in Munich - access to our modern office in central Munich (excellent public transport connections).
29 vacation days + public holidays.
Job Ticket coverage.
Kindergarten/Kita support.
Learning & development budget (because growing is part of the job).
Regular team events.
International team across Europe and North America.

About us

At magicplan, we believe restoration work runs best when the field and the office stay connected. We’re building a complete, easy-to-use system that helps teams capture what’s happening on-site and turn it into clear scopes, documentation, estimates, and approvals - all without the extra steps.

Today, thousands of restoration teams rely on magicplan to keep jobs moving, cut down delays, and stay organized. By making field data usable the moment it’s captured, we give pros the clarity they need to focus on what matters most - getting the work done right.

Learn more about what we do at magicplan by visiting: www.magicplan.app

magicplan is proud to be an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note, this position is open only to candidates authorized to work in the intended location since it does not include visa/sponsorship of any kind.

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