Global Content Team Lead

Location: Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Global Content Team Lead

Adyen’s Global Marketing team consists of multiple disciplines working together to enable local marketing teams around the world with the resources, strategic frameworks, and subject matter expertise they need to drive demand and retention. Our in-house creative Studio is responsible for bringing these programs to life through creation of reports, assets for events, online videos, case studies, blogs, and more. 

The studio consists of two sub-teams: on the one hand there’s the Design team that takes care of visuals and on the other there’s our Content team, comprising writers & content managers. We’re looking for an experienced team lead to steer that writing arm of our Studio.

What you'll do

• Plan and coordinate the production of content projects from brief to launch in collaboration with the Studio Leadership Team.
• Develop and own our global content strategy aimed at translating complex product and commercial propositions into easy to understand, memorable experiences that drive action with our business target audiences. This includes but is not limited to guides, case studies, web & digital, videos, events,, and social content.
• Lead, inspire and mentor a matrixed content team, reviewing, editing, and conceptualizing work that is on-brand and aligned to our commercial goals.
• Be a guardian of the Adyen tone of voice and content related guidelines, responsible for evolving these in accordance with business needs.
• Collaborate closely with our global marketeers and local markets to understand their content requirements, turning these into actionable plans and creative activations. 
• Work with agency partners and freelancers to deliver a consistently high standard of creative work.

Who you are

• You embody the Adyen Formula, love to collaborate, and believe winning is more important than ego. 
• You have 7+ years of experience directly leading content teams, you know how to manage stakeholders, and you're familiar with leading & influencing across regions and timezones.
• You have a passion for investigating and solving customer problems (both our B2B target audience as well as our internal clients).
• You have the ability to grasp complex, technical subjects and distill them into meaningful stories, collateral, and messaging.
• You are a brand thinker, you understand strategy, brand positioning, and know how to create effective and persuasive creative that is aligned to commercial goals. 
• You are detail oriented and able to thrive in a high-paced, dynamic environment.
• You are able to work with a high degree of autonomy, and know how to navigate ambiguous situations. 
• You have full professional proficiency (written and verbal) in English.

Other Job Details

• This role is based out of the Amsterdam office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
• We strongly recommend adding a motivation letter to your application.

Diversity, Equity, and Inclusion at Adyen

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen. 

If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.