This is a remote position.

Are you passionate about helping people and providing outstanding customer service? Do you enjoy solving problems and communicating with customers over the phone?

Join Silver Bell Group and become part of an international team supporting customers in the insurance industry. We are looking for Polish-speaking Customer Support Specialists who are eager to grow professionally and thrive in a dynamic, supportive, and multicultural environment.

Your Responsibilities

Provide customer support in Polish via phone

Assist customers with inquiries, policy-related questions, and service requests

Accurately document customer interactions and maintain records in internal systems

Deliver a high standard of customer experience through professional and empathetic communication

Collaborate with team members to ensure efficient resolution of customer issues

What We're Looking For

Fluency in Polish (spoken and written)

Good command of English (minimum B1)

Strong communication and problem-solving skills

Customer-focused attitude and willingness to help others

Previous experience in customer support, call centers, or similar roles is an advantage

Ability to work independently in a remote environment while remaining a strong team player

What We Offer

Fully remote work model – work from anywhere within Europe

Comprehensive onboarding and training program

Supportive international team and positive work environment

Clear career growth opportunities and internal development paths

Referral bonus program – earn extra by recommending friends

Long-term career opportunity within a growing company

If you're looking for a remote opportunity where you can use your Polish language skills and build a successful career in customer support, we'd love to hear from you!

Originally posted on Himalayas

Silver Bell Group

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