Greek Speaking Customer Service Specialist

Patrique Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully paid relocation package for the ideal candidate passionate about delivering exceptional customer support to Greek-speaking clients.

Responsibilities

• Respond promptly and professionally to customer inquiries in Greek via phone, email, and chat.
• Provide detailed information about our products and services to clients.
• Resolve customer issues and complaints efficiently while maintaining a positive attitude.
• Document customer interactions accurately in the company’s CRM system.
• Collaborate with internal teams to ensure a cohesive customer service experience.
• Keep abreast of new product developments, policies, and procedures.
• Engage in continuous training to improve skills and service quality.

Requirements

• Fluency in Greek and English, both written and spoken.
• Previous experience in customer service or similar roles is preferred.
• Excellent interpersonal and communication skills.
• Ability to work independently and within a team environment.
• Proficiency with customer support platforms and Microsoft Office.
• Strong problem-solving skills and attention to detail.
• Willingness to relocate to Sofia, with full relocation support provided.
• A positive and professional approach to customer interaction.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)