Refund Policy

Expat Jobs is operated by ТОО DVTech (DVTech LLP), Kazakhstan, BIN 260940026533, 6 Artykbay Kyrbasov Street, Zhibek Zholy, B66H0F2, Kazakhstan. Contact: office@dvtech.kz.

This policy applies to Expat Jobs Premium subscriptions described on the Pricing page. Premium orders are processed by Paddle.com, our online reseller and Merchant of Record. Paddle handles payment, invoicing, tax and the refund itself.

You can request a full refund within 14 days of your first Premium payment, for any reason. After that period, payments are non-refundable except where we charged you in error, the service was materially unavailable, or applicable consumer law gives you a right to a refund.

Renewal payments are refundable within 14 days of the renewal if you did not use Premium features during the new billing period.

You can cancel a subscription at any time. Cancellation stops future renewals; Premium stays active until the end of the period you have already paid for. Cancelling does not by itself refund the current period; request a refund as described below if you are eligible.

• Use the link in your Paddle receipt email, or contact Paddle buyer support at paddle.net.
• Or email office@dvtech.kz with your account email and order number.

Approved refunds are returned to the original payment method. Banks usually show them within 5–10 business days. When a refund is issued, Premium access for that payment ends.

This policy does not limit rights you have under the consumer law of your country of residence, including any statutory right of withdrawal.