Associate Transformation Consultant (Transformation Advisory)

A little more about your role…

We help clients across the built environment navigate an increasingly complex set of challenges, from climate adaptation and resource pressures to societal change and AI adoption. Climate risks are materialising, resources are becoming more constrained, expectations are rising and technology is advancing rapidly, all while funding is tight, teams are stretched and competing change priorities continue to grow. We bring a systems-thinking approach to this complexity, connecting people, technology, governance, and culture to help organisations improve performance and become more resilient, adaptive and fit for the future.

As an Associate, you will be a trusted adviser to senior client stakeholders, leading projects and helping clients tackle complex organisational challenges. You will get to the root of problems, identify where change will have the greatest impact and bring together the right expertise from across WSP to shape and deliver practical solutions. You will often lead the client interface, guiding clients through change while building the capability and confidence needed to sustain results. We welcome applicants from a range of backgrounds, including behavioural science, psychology, organisational development and business transformation.

Although our team is spread across the UK, we work closely together, with established hubs in London, Manchester and Birmingham. We welcome applicants based in any of our UK WSP offices.

Why this role is different

This position sits at the intersection of organisational performance, sustainability, societal and technological change. Our work reflects that breadth, helping clients embed sustainability into their organisations, harness AI responsibly, and reshape how they operate to drive growth and improved performance. Whatever the challenge, we take a systems-thinking approach, bringing together people, technology, governance, culture and sustainability to create practical, lasting change.  

You will join the Transformation and Digital Insights team at an exciting point in its growth, with the opportunity not only to deliver complex and varied client work, but to help shape the future of Transformation at WSP and build a high-performing, market-recognised advisory practice.

Your responsibilities will include:

Client and project delivery – 75% of the time

• Leading the development and delivery of complex transformation programmes, translating organisational challenges into practical, impactful change interventions.
• Diagnosing barriers to organisational performance and change, including culture, behaviours, sustainability, resilience and digital adoption, and turning evidence into clear priorities and recommendations.
• Designing and setting up future-ready organisations, shaping operating models, structures, processes, systems and ways of working to deliver sustainable outcomes.
• Leading high-quality consulting engagements and building lasting client capability, establishing effective project teams, managing delivery to time and budget, and using facilitation, coaching, leadership development and knowledge transfer to embed change.

Business development – 15% of the time

• Building trusted client relationships, identifying opportunities to create additional value and grow our work with clients.
• Helping shape and grow the our services, developing methodologies and collateral, connecting clients with wider WSP capabilities, and representing the team internally and externally.
• Leading proposals and bids, shaping compelling solutions, developing commercial approaches and coordinating high-quality submissions, often to tight timescales.
• Building our market presence, contributing to thought leadership and promoting WSP’s capabilities internally and externally.

Team and personal development – 10% of the time

• Investing in your own professional development, continuously building your expertise in organisational transformation and our client’s key challenges.
• Supporting the development and progression of colleagues, acting as a People Manager and providing coaching, mentoring and constructive feedback through project delivery.
• Supporting the growth of our team, contributing to recruitment, interviewing, onboarding and the integration of new colleagues.
• Helping build a supportive, inclusive and high-performing team culture, sharing knowledge and contributing to the development of others.
• Contributing to communities of practice and knowledge sharing across WSP, strengthening connections and sharing learning across the wider business.

What we will be looking for you to demonstrate…

• Systems thinking with the ability to navigate complexity, connect different perspectives and identify interventions that deliver multiple outcomes.
• Strong communication and relationship-building skills, with confidence engaging senior clients and communicating complex ideas clearly.
• Experience leading complex transformation projects and multidisciplinary teams, managing delivery and commercials, bringing together diverse expertise and making sound judgements independently.
• Commercial and business development experience, including identifying opportunities, growing existing work and contributing to proposals and bids.
• Technical expertise in one or more transformation capabilities, such as operating model and organisational design, organisational change, leadership and engagement, behavioural change, process improvement or data-led decision-making.
• Experience working across infrastructure and the built environment, ideally spanning local or national government, property, water, energy and transport sectors.
• Relevant qualifications in organisational change, psychology and behavioural sciences, business management or related disciplines.
• Desirable: understanding of WSP’s Future Ready themes such as climate resilience, resource stewardship, societal change or responsible technology and AI adoption.

What success looks like for this role:

• Trusted by clients to solve complex organisational challenges and deliver practical, future-ready solutions.
• Delivers high-quality, commercially sound projects that create measurable outcomes and lasting change.
• Builds high-performing, collaborative teams, creating clarity and bringing out the best in others.
• Grows client relationships and creates new opportunities, contributing to the growth and reputation of WSP’s Advisory offer.