Abu Dhabi, ae · Full-time · Finance
Executive - Work Place Technology
For international applicants
Visa
In the UAE the employer usually arranges the work visa (country practice; the posting doesn’t say).
Check the posting for nationality or residence rules.
More about this
In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.
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Confirm requirements with employer
- Dubai, UAE
- Salary not disclosed
- Employment type: Full-time ·
About the employer
Expat Jobs has not reviewed this employer's identity. Check the original posting and the employer's own site before sharing documents.
Working in UAE
Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.
Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.
What to check before applying
- Confirm the employment route. Ask which authority handles the work permit and residence.
- Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
- Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.
Description (EN)
Technical Support and Troubleshooting
- Respond to hardware-specific issues related to physical devices like computers, printers, and mobile devices.
- Install, configure, and repair hardware and peripherals, ensuring device functionality.
Network Infrastructure Support
- Assist in setting up and maintaining network hardware (e.g., routers, switches).
- Troubleshoot basic network connectivity issues, escalating advanced problems to the network team.
Inventory and License Management
- Maintain inventory of physical IT hardware assets.
- Track the usage and condition of hardware; assist in software compliance as needed.
Project and Initiative Support
- Support hardware-focused projects, such as device upgrades and deployments.
- Assist in hardware aspects of larger IT projects, coordinating with ICT for software elements.
Collaboration and Escalation
- Work with technical staff on hardware issues, escalating software or complex issues to ICT.
Employee Training and Support
- Provide training on hardware equipment, including device care and basic troubleshooting.
- Develop hardware-focused guides for user assistance.
Continuous Learning and Development
- Stay updated on hardware trends, device advancements, and peripheral compatibility.
- Recommend new hardware tools or devices to improve system performance.
For Executive ICT role:
Technical Support and Troubleshooting
- Address a full range of IT support issues, including hardware, software, and network troubleshooting.
- Resolve both device-level and application-level issues for integrated IT support.
Network Infrastructure Support
- Oversee network infrastructure, managing configurations and security for reliable connectivity.
- Conduct advanced network troubleshooting, coordinating with specialized teams as necessary.
Inventory and License Management
- Manage both hardware and software assets, ensuring compliance with software licensing.
- Coordinate with vendors on software renewals and organizational policy alignment.
Project and Initiative Support
- Lead or coordinate IT projects, including software rollouts and network expansions.
- Assess project requirements, plan resources, and ensure smooth transitions in alignment with organizational IT strategy.
Collaboration and Escalation
- Collaborate with both hardware and software specialists, resolving complex technical issues.
- Escalate only high-level issues, leveraging internal and external resources for solutions.
Employee Training and Support
- Conduct training on software, IT policies, and security protocols, covering both hardware and software knowledge.
- Create comprehensive guides for users, covering IT equipment and application use.
Continuous Learning and Development
- Stay informed on broad IT advancements, exploring new software, network technologies, and security practices.
- Recommend technology strategies to enhance system efficiency and user experience.
Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE
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