People and Culture Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.

About the role:

The Four Seasons Resort and Residences, Okinawa is looking for a People and Culture Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

 

What you will do:

The People and Culture Coordinator supports the employee experience by fostering a culture of care and providing administrative and operational support. This role serves as a key resource for employees, applicants, and vendors, delivering professional, efficient service while ensuring compliance with company policies and procedures. Responsibilities include, but are not limited to:

• Serve as the first point of contact for employees, applicants, and vendors, providing professional support while maintaining confidentiality and handling People & Culture inquiries 
• Provide administrative support by maintaining employee records, managing department communications, and coordinating daily office operations 
• Support employee communications through bulletin boards, digital platforms, and other engagement channels 
• Assist with recruitment and onboarding activities, including background checks, employment documentation, Workday transactions, and new hire processing 
• Coordinate employee recognition, engagement programs, and special events to promote a positive workplace culture 
• And More! 

 

What you bring:

• Passion for creating exceptional employee experiences and delivering service excellence.
• Strong interpersonal and communication skills, with the ability to build positive relationships across all levels of the organization.
• High level of integrity, professionalism, and confidentiality when handling sensitive information.
• Strong organizational skills with excellent attention to detail and the ability to manage multiple priorities.
• Sound judgment and problem-solving skills, with the ability to make thoughtful and informed decisions.
• Flexible, proactive, and adaptable approach in a dynamic hospitality environment.
• Proficiency in Microsoft Office Suite and HR-related systems.
• Commitment to Four Seasons culture, luxury hospitality standards, and the Golden Rule.
• Fluency in English and Japanese (verbal and written).

 

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• 50％F&B outlet discount for other Four Seasons Hotel in Japan.
• Complimentary Dry Cleaning for Employee Uniforms or Business Attire
• Complimentary Employee Meals
• Social insurance
• Define contribution benefit
• Yearly health checks up

 

Schedule & Hours:

• This is a full-time position.
• 40 working hours per week.
• 10 days off every month except February (9 days)

 

* Successful candidates must possess legal work authorization for Japan.

 

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.