Order Management Specialist (Nordics markets)

Job Title

Order Management Specialist (Nordics markets) (all genders)

Job Description

Job Posting Description

We are looking for an Order Management Specialist to join our dynamic team supporting the Nordic markets. This is an exciting opportunity to build career in a fast-paced and meaningful industry. You will play a critical role in ensuring seamless order processing and exceptional customer experience, especially for high-priority and emergency items like defibrillators and other life-saving products.

Your role:

• End-to-end management of orders for Nordic markets.
• Order booking and monitoring of orders throughout the complete order lifecycle.
• Supporting Denmark and Sweden and providing flexible support across the Nordic Order Management organization.
• Working closely with customers and internal stakeholders.
• Handling Customer Service and Order Management activities and resolving order-related issues.
• Working with SAP and electronic order processing
  

You're the right fit if:

• You have BA/MA degree in Business Administration, Supply Chain, Operations or equivalent.
• You have fluent English language and feel comfortable in communication with stakeholders.
• You are a problem solver with good organizational skills (time management, work management).
• You are team player with strong communication skills.
• You are good in Microsoft Office (especially Excel).
• Previous experience within Supply Chain (especially Order Management) Logistics, Customer Service
• Working knowledge of SAP would be an advantage
  

Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The annual base salary range for this role is 71,200 PLN – 94,933 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience, and the responsibility you'll have in this role, alongside internal equity and local market considerations.
This role is eligible for an annual incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision. Benefits include: hybrid working, paid time off, health and wellbeing benefits, diversity & inclusion initiatives, and learning and development opportunities. 

Our benefits:

• Annual bonus based on performance achieved  
• Private medical care with the option to extend it to family members  
• Benefit System cards  
• Discount for Philips’ products  
• Wide variety of training & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program
  

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.