Senior Analyst, Revenue Accounting

Position Statement: 

The Senior Analyst for Revenue Accounting will assume responsibility for coordinating and delivering the day-to-day processes that will ensure smooth running of the Revenue Accounting function within Hilton’s UK Centre of Excellence, in particular our credit card accounting.  Working with the Credit Card Team Leader Revenue Accounting supporting the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for c.45+ hotels

Position Summary:

Under the guidance of the Credit Card Team Leader Revenue Accounting, the post holder will be responsible for the delivery of Revenue Accounting processes to agreed timetables and Service Level Agreements.  The Senior Analyst will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer focused experience, maximizing output without compromising the quality of service.  The ability to maximise process efficiency and effectiveness is considered essential.

The post holder will use their analytical skills to work through high volumes of credit card transactional data, identifying items for review and correction whilst working to tight daily deadlines: this will require a meticulous attention to detail, the ability to understand and interpret a high volume of data and make recommendations where appropriate. In addition, all tasks should be approached with a continuous improvement philosophy. The post holder is expected to identify improvements and support process changes as we seek opportunities to drive efficiencies and global standardization.

Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders. Experience in participating in projects, the ability to simultaneously manage multiple tasks and support the team to deliver to tight deadlines are considered essential elements of this role.

Role Activities

• Following direction and guidance from management, carry out and co-ordinate all required tasks demonstrating a strong understanding of the end-to-end process
• Complete financial tasks such as daily credit card balancing, posting adjustments in OA, journals to Navision and Balance Sheet Reconciliations, taking ownership for resolving any reconciling items
• Proactive management of excel templates ensuring strong controls in place to validate completeness & accuracy of formula to maintain integrity of large volumes of data
• Review high volumes of data using advanced excel models and automated matching systems, using judgement to gain confidence that the results are reasonable and accurately flagging differences.
• Assist the management team in driving the successful implementation of project initiatives
• Support the management team in evaluating the effectiveness of current processes and implementing actions to streamline the processes and maximise efficiency
• Document and maintain standard operating procedures, ensuring end to end process is clearly documented
• Monitor and manage own progress towards delivery of tasks and resolve open items; taking corrective action to ensure team goals and own objectives met
• Participate in the provision of guidance and support to the business of best practice
• Highlight queries to Hotels taking ownership for resolution, or escalation where required
• Collaboration & relationship building with Hotel teams, including Front Office teams to discuss any posting / process issues whilst demonstrating ownership & knowledge of the subject
• Strong knowledge of company policies and associated controls ensuring tasks are completed in line with policy and any concerns are raised to Management
• Preparation & issuance of timely reports to Hotels, demonstrating ownership & understanding of data delivered, following the process through to completion
• Perform other duties as assigned for the continued success of department and to meet changing business needs

Specific Job Knowledge, Skill and Ability

The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.

Required:

• Ability to work with limited supervision, using own initiative with ‘can-do’ approach, thriving under pressure in a fast-paced environment
• Strong coaching skills to support relationships with co-workers with proven ability to provide feedback in a structured and professional manner
• Able to handle multiple demands and appropriately prioritise responsibilities
• Solid understanding of accounting principles and GAAP
• Good technical skills and experience of general ledger accounting and reconciliations
• Advanced excel skills with the ability to support & develop excel models, e.g. with formula, Macros
• Ability to use multiple systems and understand how they link together, to provide training to other team members and recommendations to management
• Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical and decision-making skills to consider the relative costs and benefits of potential actions and provide recommendations for optimal solutions
• Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills

Preferred:

• Previous experience of working within a Shared Service Centre / Centre of Excellence environment
• Hospitality industry experience

Qualifications

Required:

• Education: High School/GED
• Proven track record in an accounting/finance or equivalent working environment
• Additional: Some travel may be required occasionally

Preferred:

• Education: BA/BS/Bachelor’s Degree or equivalent relevant experience in lieu thereof
• Commencing studies for a professional accounting qualification/certificate i.e. ACCA or CIMA
• Proven track record of supervisory experience

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.