Amsterdam, Netherlands; Madrid, Spain · Full-time · IT & software
Swedish customer support wanted in sunny Malaga!
- Spain
- Salary not disclosed
- Employment type: Full-time
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About the employer
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Description (EN)
- Language Mastery: Native-level Swedish with strong Norwegian language skills plus good English.
- Technical Mindset: Strong technical understanding and the ability to learn new tools quickly.
- A Cool Head: You can monitor several channels, systems and clients in parallel and stay calm under pressure, including with a 60-second SLA on calls and chats.
- Flexibility: You are comfortable working day and evening shifts, as tasks and routines can change constantly.
- Experience: Around one year of work experience is ideal, preferably in customer support. Tech-interested profiles are an advantage.
- Personality: Calm under pressure, curious, willing to learn and ready to take ownership. You are open and confident, not afraid to ask questions, and connect easily with people. You are friendly, service-minded and professional on the phone, in chat and via email.
- Motivation: You enjoy variation, flexibility and mastering new skills and are motivated by a workday that constantly brings something new.
- Competitive salary with salary steps after 6 and 12 months
- Flight ticket reimbursed after starting, plus support with relocation paperwork
- Paid training with around 2–3 months to become fully up and running, depending on how quickly you pick things up
- Work from our office in Benalmádena, around 10 minutes from Málaga city centre and 10 minutes from the beach, with an ocean view
- No night shifts
- A close, friendly and social team with a trust-based Team Lead
- Varied and technical work with plenty of opportunities to learn new tools and skills
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Published 4 days ago
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