Spa Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Spa Attendant
Four Seasons Hotel London at Tower Bridge

 

At Four Seasons, immaculate environments are essential to exceptional guest experiences. Behind every calm, luxurious spa journey is a dedicated team committed to cleanliness, care, and pride in their work.

 

Four Seasons Hotel London at Tower Bridge is seeking a Spa Attendant to join our Spa and Wellness team.

 

About the Spa

Located at the heart of Four Seasons Hotel London at Tower Bridge, our Spa is a luxury wellness destination designed around the historic architecture of the building. Combining elegant surroundings with world-class facilities and personalised treatments, the Spa offers guests a sanctuary in the heart of the City.

 

The role

As a Spa Attendant, your primary focus will be maintaining the cleanliness, presentation, and readiness of all Spa and Fitness facilities. You will support the wider Spa team by ensuring treatment areas, guest facilities, and wellness spaces consistently meet the exceptional standards expected at Four Seasons.

 

This is a hands-on, physically active role ideal for someone who takes pride in their work, enjoys maintaining high standards, and values being part of a collaborative luxury hospitality team.

 

What you will do

• Clean and maintain all Spa and Fitness facilities to the highest standards, including treatment rooms, relaxation areas, changing facilities, and back-of-house spaces.
• Perform deep cleaning of changing rooms, wet areas, showers, and high-touch surfaces throughout the day.
• Ensure guest amenities, towels, robes, and supplies are consistently stocked, organised, and well presented.
• Support Spa Therapists and Reception teams by maintaining guest-ready spaces at all times.
• Provide warm, professional interactions with guests, including basic spa orientation where required.
• Monitor facilities and promptly report maintenance, health, safety, or cleanliness concerns.
• Maintain exceptional hygiene standards in line with company procedures and health and safety requirements.
• Contribute to a calm, welcoming, and luxurious spa environment for all guests.

 

What we are looking for

• Previous experience in cleaning, housekeeping, spa, leisure, wellness, or hospitality environments is advantageous.
• Strong attention to detail and pride in maintaining exceptionally high standards.
• Ability to work independently while remaining a supportive team member.
• Friendly, professional, and confident when interacting with guests and colleagues.
• Good organisational skills and the ability to prioritise tasks effectively.
• Physically able to undertake a hands-on cleaning role.
• Flexibility to work across weekdays, weekends, evenings, and public holidays.
• Good spoken and written English.
• Right to Work in the UK.

 

What to expect

• Structured 40-hour working week.
• Five shifts per week based on business needs.
• Flexibility required across weekdays, weekends, evenings, and public holidays.

 

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

 

• Up to £36,500 annual package inclusive of salary and hotel service charge.
• Structured 40-hour working week.
• Excellent training and clearly defined career development pathways.
• Strong internal progression opportunities across London and the global Four Seasons portfolio.
• Holiday entitlement increasing with service up to 33 days.
• Up to two paid Wellness Days per year.
• Company Sick Pay, increasing with service.
• Life insurance while on duty.
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties.
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests.
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day.
• Discounted gym membership with City's Leonardo Hotel.
• Bupa Dental Cover and MediCash healthcare plans available.
• Enhanced maternity and paternity pay.
• Uniform with complimentary professional dry cleaning from day one.
• Season Ticket Loan and Cycle to Work scheme available from day one.
• Access to Wagestream for greater pay flexibility and discounts.
• Employee recognition programmes including monthly awards and events.
• Annual themed team events plus regular social, charitable and sporting activities.

 

Join our Spa team

 

If you take pride in creating clean, welcoming spaces, enjoy supporting guest wellbeing, and want to develop your career within a luxury hospitality environment, we would love to hear from you.

 

We look forward to receiving your application.