Housekeeping Porter

Waldorf Astoria London - Admiralty Arch is seeking a Housekeeping Porter to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

 This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

 Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

 Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

 WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
  Proudly voted by our Team Members

A World of Rewards

• Competitive salary + service charge 

• Complimentary, nourishing meals provided while on duty

• Exceptional development programmes, designed to support and accelerate your growth at every stage

• Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives

• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage

• High street savings through Perks at Work

• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

 We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here's what you'll do during a typical day:

As a Housekeeping Porter, you will ensure the seamless availability, quality, and presentation of all hotel linen, supporting operations across departments to uphold the highest standards of guest comfort and service excellence. You will also maintain an immaculately organised linen room and oversee stock control with precision and care.

• Responsibilities, performed to the highest standards of ultra‑luxury hospitality, include:
• Ensuring linen is readily available to all departments in accordance with operational requirements
• Enforcing rigorous quality‑control standards across all linen processes, rejecting any items that do not meet specification
• Maintaining impeccable cleanliness, organisation, and safety standards within the Linen Room
• Conducting stock takes as required to support accurate inventory management
• Ensuring agreed par stock levels are consistently maintained
• Receiving linen deliveries and ensuring correct handling and secure storage
• Addressing service‑related issues efficiently and professionally
• Managing the controlled issue of linen through established requisition systems
• Ensuring compliance with all Health and Safety regulations at all times
• Undertaking any other reasonable duties as assigned by hotel management

What are we looking for?

A Housekeeping Porter serving Hilton’s luxury brands contributes behind the scenes to the guest experience while working collaboratively with hotel teams. To succeed in this role, you will demonstrate:

• A consistently positive and professional attitude
• Clear and effective communication skills
• The ability to work efficiently under pressure
• Confidence working independently as well as within a team environment

• A methodical approach with strong organisational skills

   

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a luxury hotel, laundry, or linen‑handling environment is advantageous

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.