Clerical Officer

Hollywood Private Hospital is an acute care hospital located in Nedlands, Western Australia. With more than 900 licensed beds. The Hospital is owned and operated by Ramsay Health Care.

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

The Hollywood Private Hospital Emergency Department provides 24-hour emergency services to private and veteran patients who present in need of acute care.

In the role of Clerical Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across our Emergency Department, with a particular emphasis on administrative tasks related to admissions. 

Your duties will encompass but are not restricted to:

• Collecting patient information and registering their details on our systems.
• Ensuring patients possess the appropriate level of health fund coverage.
• Take payments of any out of pockets fee from patients.
• Provide timely and accurate information to the Clinical Team.
• Managing patient and visitor enquiries.

About You:

To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.

• Effective Communication and Interpersonal Skills: A high level of communication will be a key asset.
• Proven Teamwork: You have demonstrated your ability to work both collaboratively and independently when needed. 
• Strong Customer service skills: Your commitment to exceptional customer service sets you apart.
• Timely tasks Completion: You can efficiently complete tasks within designated timeframes
• Tech Savvy: Proficiency with MS Office suite and adept keyboard and computer skills
• Organisational Skills: You exhibit efficient organisational skills and can effectively prioritise tasks.
• Basic Medical Terminology Knowledge: Familiarity with medical terms adds value to your profile.
• Problem-Solving Aptitude: You display an effective ability to solve problems.

Desirable Qualities: 

• Expanded Medical Terminology Knowledge: A deeper understanding is always an advantage.
• Health Insurance Criteria Awareness: Knowledge of various health insurance criteria is a plus.
• Meditech System Familiarity: If you are acquainted with Meditech, that’s a bonus!

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

 

Apply:

Ready to feel cared for while you care for others? Apply today. All applications must be lodged online.

Applications close: 29th October 2026

Reference number: JR116902 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.