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Remote Danish-Speaking E-commerce Advisor

AetherCore
  • Remote · Portugal
  • Salary not disclosed
  • Employment type: Full-timeLevel: Middle

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Relocation support.

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Remote work

Remote locations: Portugal

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About the employer

AetherCoreIdentity not reviewed by Expat JobsCompany page

Remote work schedule

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Employer: Europe/Lisbon 09:00–17:00 · estimated from Portugal, you can change it

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Description (EN)

Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!

If you're still abroad, relocation assistance is provided, including housing!

Location: Remote from Continental Portugal
Contract: Full-time, 12-month renewable

Start dates: several dates available through June and July

About the Brand:
Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.

Role Overview:
As a Danish-speaking E-commerce Support Specialist, you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.

Responsibilities:

  • Respond to customer queries on orders, deliveries, returns, and payments.

  • Securely handle sensitive data and follow internal escalation procedures.

  • Communicate professionally through email, phone, and chat.

  • Collaborate with carriers and internal departments.

Requirements:

  • C2-level Danish and fluent English (C1)- written and spoken levels

  • Excellent attention to detail and communication skills.

  • Ability to manage tasks independently and meet deadlines.

  • Willingness to work on rotating shifts.

  • Already in Portugal or open to relocating from this role
  • EU member state passport or a valid residence card for Portugal

Originally posted on Himalayas

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels.

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Apply on the company's site · himalayas.app

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