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Finnish-Speaking Customer Care Agent-Work from Portugal

AetherCore
  • Remote · Portugal
  • Salary not disclosed
  • Employment type: Full-timeLevel: Middle

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Relocation support.

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Remote work

Remote locations: Portugal

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About the employer

AetherCoreIdentity not reviewed by Expat JobsCompany page

Remote work schedule

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Employer: Europe/Lisbon 09:00–17:00 · estimated from Portugal, you can change it

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Employer hours use a 09:00–17:00 planning assumption. Overlap is for today's date, including daylight saving, and does not establish permission to work from your country.

Description (EN)

Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home!

Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)

Start dates: July 14, July 21, July 28

Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.

Your Responsibilities:

  • Support Finnish-speaking customers with order-related issues (tracking, returns, payments).

  • Communicate clearly and professionally across channels (phone, email, chat).

  • Handle sensitive data responsibly and securely.

  • Escalate complex cases using internal tools and procedures.

  • Monitor and improve your own KPIs.

You have:

  • Native-level Finnish and strong English (C1).

  • Ability to stay calm under pressure and problem-solve efficiently.

  • Previous experience in customer support is a plus.

  • Flexibility to work rotating shifts, including weekends and holidays.

  • Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)

Originally posted on Himalayas

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels.

Published today

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Apply on the company's site · himalayas.app

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