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Service Advisor

Al Ghurair
  • Dubai, UAE
  • Salary not disclosed
  • Employment type: Full-time

For international applicants

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Check the posting for nationality or residence rules.

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In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.

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About the employer

Al GhurairPosted on the employer’s careers page · iaaxey.fa.ocs.oraclecloud.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

Responsible for delivering an excellent customer service experience by managing the complete vehicle service journey from reception to delivery.

  • Receive customers and understand their service and repair requirements.
  • Prepare repair orders and ensure accurate documentation of customer concerns.
  • Provide clear explanations of required repairs, estimated costs, and completion timelines.
  • Coordinate closely with workshop, parts, and warranty teams for timely completion.
  • Keep customers regularly updated on vehicle repair progress.
  • Recommend necessary maintenance and additional repairs based on vehicle condition.
  • Ensure quality checks are completed before vehicle delivery.
  • Explain completed work and invoices clearly to customers during delivery.
  • Handle customer concerns professionally and support high customer satisfaction.
  • Achieve assigned targets for revenue, productivity, customer retention, and CSI.
Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs. 


Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.

With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.

Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’

Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.


Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

Published 17 days ago

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