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Manager - Fulfillment

Majid Al Futtaim

For international applicants

Visa

In the UAE the employer usually arranges the work visa (country practice; the posting doesn’t say).

Check the posting for nationality or residence rules.

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In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.

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  • Dubai, UAE
  • Salary not disclosed
  • Employment type: Full-time ·
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About the employer

Majid Al FuttaimPosted on the employer’s careers page · careers.majidalfuttaim.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

JOB TITLE
Manager - Fulfilment | MAF Retail | Head Office UAE

ROLE SUMMARY
The Fulfillment Manager is responsible of managing the day-to-day execution of company’s E-Commerce Operations which includes Picking, Marshalling and Dispatching activities. He / She should drive the team to increase the efficiency and work towards the organizational goals. Also, the role holder should liaise with the store and make sure that the customers are fully satisfied with the online services in terms of on time delivery, freshness, quality and fulfillment of their order.

ROLE PROFILE

  • Manage day-to-day e-commerce fulfillment operations, including picking, marshalling, dispatching, and last-mile delivery activities
  • Lead fulfillment teams and third-party logistics providers to ensure efficient and seamless operations.
  • Monitor operational KPIs, productivity, picking rates, and implement continuous improvement initiatives.
  • Ensure stock availability, dark store organization, and effective coordination between operations, commercial, and IT teams.
  • Oversee delivery accuracy, quality control processes, proper packing standards, and cold chain compliance.
  • Manage customer service operations, returns, cash handling processes, and on-time order fulfillment.
  • Plan and allocate operational resources, including vehicles, drivers, and workforce, to meet business demands
  • Control operational budgets, reduce costs, and ensure compliance with company policies and procedures


REQUIREMENTS

  • Bachelor's Degree in E-Commerce, Business Administration, Supply Chain, or a related field
  • 5-7 years of experience in supply chain, e-commerce fulfillment, logistics, or last-mile operations.
  • Strong leadership experience managing fulfillment teams and third-party logistics providers.
  • Strong analytical, problem-solving, planning, and organizational skills
  • Proficiency in MS Office, Advanced Excel, SAP, Salesforce, and warehouse management systems.
  • Excellent communication, interpersonal, stakeholder management, and cross-functional collaboration skills.


WHAT WE OFFER

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

 

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

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