Technical Supervisor - Facility Management

IINSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

Role summary

The Technical Supervisor will support the day-to-day delivery of facilities management services across Chalhoub Group’s corporate offices and warehouses in Dubai. You’ll supervise the work of technical service providers, follow up on maintenance and repairs, and support facility improvement and renovation projects.

What you'll be doing

• Supervise the day-to-day work of technical service providers, including preventive and corrective maintenance. Review scheduled checklists and follow up to make sure work is completed within agreed service levels.

• Visit offices and warehouses regularly, assess site conditions and follow up on issues and areas for improvement.

• Supervise major repairs and support facility improvement and renovation projects. Review drawings and technical documents, follow up on work on site and check HVAC, MEP and fire protection systems as part of the project.

• Review maintenance and asset lifecycle reports. Make sure service providers record completed work and that drawings and operation and maintenance manuals are up to date and easy to access.

• Work with HSSE on site safety requirements and with Sustainability to monitor energy and water consumption, waste and indoor air quality.

• Help define technical specifications and scopes of work for equipment, materials and services. Review and challenge contractor proposals to find cost-effective solutions.

• Work with office and warehouse teams, contractors and suppliers to resolve issues and coordinate work on site.

What you’ll need to succeed

• A bachelor’s degree in mechanical or electrical engineering, or a technical diploma in either discipline.

• At least five years of experience in a similar technical facilities management role, with hands-on experience in commercial buildings or warehouses.

• Strong working knowledge of building maintenance, MEP, HVAC and fire and life safety systems.

• Experience supervising technical service providers and assessing their work and proposals.

• Clear communication skills and the ability to lead site meetings, write clear emails and document follow-up actions.

• FMP or CFM certification is a plus.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.