Uniform Room Attendant

Waldorf Astoria London - Admiralty Arch is seeking a Uniform Room Attendant to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

 This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

 Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

 Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
  Proudly voted by our Team Members

A World of Rewards

• Competitive salary + service charge 

• Complimentary, nourishing meals provided while on duty

• Exceptional development programmes, designed to support and accelerate your growth at every stage

• Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives

• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage

• High street savings through Perks at Work

• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here's what you'll do during a typical day:

As a Uniform Attendant, you will support laundry and uniform operations to ensure impeccable presentation standards across the hotel. You will collaborate closely with external laundry partners and internal departments while maintaining accurate control of uniform inventory and deposit systems.

You will perform all responsibilities to the highest standards of ultra‑luxury hospitality, including:

• Inspecting uniforms for cleanliness, condition, and presentation, completing minor repairs where required
• Providing operational support to the laundry function as needed to ensure uninterrupted service
• Carrying out wash cycles, folding linen, and ensuring correct storage in accordance with hotel standards
• Liaising with external laundry suppliers and dry cleaners regarding uniform cleaning and quality requirements
• Managing the uniform deposit system in coordination with the Finance department
• Controlling the issue and return of uniforms for new and existing team members
• Conducting uniform stock takes as requested to maintain accurate inventory records
• Ensuring agreed par stock levels are consistently maintained
• Correctly separating, storing, and disposing of soiled or damaged linen in accordance with hygiene and safety protocols
• Maintaining cleanliness, organisation, and presentation of the linen room and uniform store
• Reporting maintenance concerns and potential hazards promptly
• Complying fully with hotel security procedures, fire regulations, and all health and safety legislation

What are we looking for?

A Uniform Room Attendant representing Hilton’s luxury brands plays a vital behind‑the‑scenes role in upholding professional presentation standards. To succeed in this role, you will demonstrate:

• A positive, dependable, and professional attitude
• Clear and effective communication skills
• The ability to work efficiently under pressure
• Confidence working independently as well as collaboratively within a team

• A methodical approach with strong organisational skills

   

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a laundry or linen operation
• Experience in a similar uniform‑ or wardrobe‑focused role
• Basic sewing or garment repair skills

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.