Food and Beverage Supervisor

Food and Beverage Supervisor
The Wellington Hospital, London

Shifts between 0600am and 2200pm, working 5 days out of 7
Full Time 37.5 hours per week
Competitive salary + excellent benefits (pension, health cover, flexible benefits package plus career development)

We’re looking for a Food and Beverage Supervisor to join our Hotel Services team based at Wellington Outpatients Centre which is part of The Wellington Hospital in London​. From managing a team, producing weekly rotas and ordering supplies, to creating a positive and energised working environment, you’ll use your catering or hospitality experience to ensure we deliver an outstanding culinary service for our patients, visitors and staff.

The big difference between this role and a more standard Catering Supervisor is that the work you do will be a vital part of the total care package we offer, helping as many patients as possible to return to full health quicker. Whether it’s high-quality nutrition to help them recover, comfort food for when they’re feeling vulnerable, or something that looks and tastes amazing to take their minds off their worries – you’ll have a huge impact on patient care.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Catering but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives daily.

What you will do:

We’re looking for professional and friendly people – someone who’s completely focused on customer service, with a can-do attitude. As well as this you’ll:

• Have experience leading frontline teams within a similar environment
• Manage budgets
• Analyse sales data and implement current trends
• Report maintenance issues to the correct departments
• Strictly maintain all documentation
• Ensure that all financials are up to date in a timely manner
• Be responsible for workforce planning
• Be abreast of any departmental ordering for the unit
• Maintain clear communication with team members and customers
• Hold a Level 3 Food Hygiene and Safety certificate in catering (or similar)
• Have a clear understanding of the importance of legislation and regulations – including food safety and hygiene, health and safety, uniform and others
• Work on your own initiative, and think outside the box to solve problems and create opportunities

What you’ll bring:

• be aware of food and hygiene standards  
• be passionate about customer care
• be able to communicate effectively with patients, visitors and healthcare staff
• be comfortable working under pressure while maintaining a positive attitude

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Food and Beverage Supervisor, you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Should you require any additional support with applying, please do get in touch.

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