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This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Interim Associate Global Deployment & Change Management (GDCM) Deployment Property Engagement Platform (PEP), you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment & Change Management team reporting to the Manager GDCM Deployment PEP, you will support projects including the deployment of PEP, Hilton's new Property management (PMS) system.
Please note this is a Fixed term contract through till December 2027
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
• Troubleshoot issues and offer technical guidance
• Deliver remote or onsite hotel operations training/support
• Build and configure system databases
• Set up hardware and interfaces
• Migrate hotels from retired PMS to PEP, ensuring complete data transfer
How you will collaborate with others:
• Help train new team members by guiding them through project components and task execution
• Liaise with the Managers/Senior Associates to support migration projects
• Collaborate with internal and external support teams to resolve system issues
What projects you will take ownership of:
• Multiple stages of a remote and onsite PEP deployment with a primary focus on testing of interfaces
You have these minimum qualifications:
• Professional work experience in Technology or a related field like hotel operations
• Work experience using Property, Sales or Revenue Systems
• A working knowledge of Linux, SQL, Powershell, Splunk, PuTTY, CMD, JIRA and Azure
• Additional network knowledge including DNS & DHCP, TCP/IP, Firewalls, routing and Switching
• Ability to travel up to 80%
It would be useful if you have:
• Understanding of Hilton's PMS, CRS and interfaces
• Experience as a successful systems installer
• Experience troubleshooting local hotel interfaces or systems
• Bilingual
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The posting doesn’t say whether this role is sponsored. The employer is on a sponsor register, so ask before you apply.
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The posting doesn’t say whether the employer sponsors visas. Ask before you apply.
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The posting says it sponsors.
The posting says the employer sponsors visas for this role. Your eligibility still depends on the visa rules; confirm with the employer. “We hire the best to join our team in London, wherever they come from (we sponsor visas and provide relocation support!).”
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The posting doesn’t say whether it sponsors.
The posting doesn’t say whether this role is sponsored. The employer is on a sponsor register, so ask before you apply.
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