Sponsorship not stated in the posting.
USCIS approved new H-1B petitions (new hires and transfers from other employers) for this employer in the last two published fiscal years. Ask the employer before you apply.
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H-1B sponsor: 105 approvals in FY2025–FY2026USCIS approved 105 new H-1B petitions (new hires and transfers from other employers) for this employer in FY2025–FY2026; the latest fiscal year may be partial. It doesn't guarantee this job offers sponsorship — confirm with the employer. A $100,000 payment on new H-1B petitions for workers outside the US (2025 proclamation, extended to September 2027) is blocked by federal courts as of October 2026; check the current rules with the employer.
Source: H-1B Employer Data Hub, U.S. Citizenship and Immigration Services (USCIS).
Possible country route: H-1B / other employer-petition routes. H-1B normally starts with an employer petition for a qualifying specialty occupation. Cap-subject cases also have registration and selection requirements; other routes differ.
Registration, petition and consular stages differ. Selection is not guaranteed and premium petition processing is not an end-to-end visa timeline.
Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.
Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business partner to the leaders of our Customer Success team. Your responsibilities will range across a variety of strategic initiatives including piloting and scaling up new projects, analyzing data to come up with meaningful business insights, and optimizing processes. We are looking for an experienced professional to help us lead this global team. You will be responsible for learning the ins and outs of MongoDB’s Customer Success function, play a critical role in building relationships with the senior leadership team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes our Customers successful and makes a Field team thrive, has a strong interest in analyzing data to understand the business and drive impact, and thrives in shaping narratives that are conducive to helping our teams grow.
As a Manager of Customer Success Operations, you will:
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 3273598942
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels.
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The posting doesn’t say whether it sponsors.
The posting doesn’t say whether the employer sponsors visas. Ask before you apply.
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The posting doesn’t say whether it sponsors.
The posting doesn’t say whether this role is sponsored. The employer is on a sponsor register, so ask before you apply.
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The posting doesn’t say whether it sponsors.
The posting doesn’t say whether the employer sponsors visas. Ask before you apply.
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The posting doesn’t say whether it sponsors.
The posting doesn’t say whether this role is sponsored. The employer is on a sponsor register, so ask before you apply.