SAP Integration Consultant

Job Purpose

Develop and maintain SAP integration solutions, ensuring reliable system connectivity, seamless data exchange, and effective technical support.

Key Accountability Areas

SAP Integration Development and Configuration:

• Design, develop, configure, and maintain SAP integration interfaces using Message Mapping, XSLT, Java Mapping, complex mappings, and User-Defined Functions (UDFs).
• Create and maintain ESR service interfaces and Integration Builder objects, including ICOs, where applicable.
• Develop and support Web Services, Client and Server Proxies, and SAP adapters, including IDoc, JDBC, File, RFC, and SOAP.
• Configure alerts for SAP PI/PO 7.1 and 7.3 environments, including applicable dual-stack and Java-only environments.
• Develop and maintain ccBPM scenarios in applicable SAP PI/PO environments.

SAP Systems and Application Integration:

• Develop and support integrations with SAP S/4HANA, SuccessFactors, C4C, SAP Hybris, and other SAP and non-SAP applications.
• Apply appropriate integration patterns, communication protocols, and adapters to meet business and technical requirements.
• Maintain working knowledge of SLD activities and SAP landscape configuration, ensuring compliance with technical, security, and operational standards.

Technical Analysis, Design, and Assessment:

• Analyze business requirements, assess technical feasibility, define integration scope, and estimate development effort.
• Prepare low-level technical designs covering integration architecture, interface specifications, mappings, configurations, error handling, dependencies, and risks.
• Assist with project planning, technical scope definition, work plans, and activity estimates.
• Recommend suitable integration solutions and technical improvements based on business needs and industry best practices.

Testing and Quality Assurance:

• Prepare and execute unit tests for integration interfaces and mappings.
• Validate message transformations, configurations, connectivity, and end-to-end scenarios.
• Identify and resolve defects, ensure compliance with quality standards, and support integration testing, user acceptance testing (UAT), and deployment.

Monitoring, Troubleshooting, and Incident Management:

• Monitor and troubleshoot SAP integration interfaces, message-processing failures, connectivity issues, mapping errors, and adapter-related problems.
• Investigate, diagnose, and resolve advanced incidents and service requests; identify root causes and implement corrective and preventive actions.
• Coordinate with technical, functional, infrastructure, and external teams to resolve complex issues and meet agreed Service Level Agreements (SLAs).

Technical Documentation and Knowledge Management:

• Prepare and maintain high-quality technical documentation for developments and customizations, including designs, interface specifications, mapping logic, configurations, test results, deployment procedures, and troubleshooting guides.
• Ensure documentation meets agreed deadlines, organizational standards, and templates, supporting audits, knowledge transfer, maintenance, and future enhancements.

Role Accountability

HR Proficiency:

Ability to obtain updated soft and technical skills related to the job

To have a vision and a plan for the career path and how to achieve it.

Delivery:

Perform the planned activities to meet the operational and development targets as per delivery schedules.

Utilize resources effectively to achieve objectives within efficient cost and time.

Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

Solve any related problems arise and escalate any complex operational issues.

Quality:

Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvement:

Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies