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AWS is looking for a Sales Operations Manager to join the ISV EMEA Field Strategy & Operations (FSO) team, based in London. This is a key role that will support ISV EMEA Sales managers as well as Sales Strategy & Operations leaders on running sales processes, implementing new tools and processes, driving productivity improvements across the ISV sales organisation, and running key strategic initiatives.
As an ISV EMEA Sales Operations Manager you will work closely with ISV sales leadership to execute critical business processes including revenue forecasting and planning, territory and coverage optimisation, operational process improvement, and strategic project support. This role combines hands-on analytics with operational excellence, where you'll use data analysis and modelling to support ISV Sales Leaders and their teams across EMEA. You'll play a key role in maintaining business health and driving data-informed decisions across the region by leveraging technical expertise and business acumen to analyse complex datasets from multiple sources and deliver reports that directly impact our decision-making processes.
The ideal candidate will have a passion for analysing large sets of data, identifying trends, and translating insights into actionable recommendations. You should be comfortable working in a fast-paced environment, managing multiple priorities, and communicating findings to both technical and non-technical stakeholders.
Key job responsibilities Key job responsibilities Revenue Forecasting & Planning – Support the ISV EMEA revenue forecasting process by analysing trends, identifying risks and opportunities, and ensuring forecast accuracy. Partner with ISV sales managers to validate inputs and drive accountability in the forecasting cadence.
Territory & Coverage Optimisation – Assist in the design and analysis of territory plans, account assignments, and coverage models across EMEA ISV segments, ensuring equitable distribution of opportunity and alignment with strategic priorities.
Operational Process Improvement – Identify and implement process improvements that increase ISV sales team productivity and operational efficiency. Streamline reporting workflows, automate recurring analyses, and champion best practices across the ISV EMEA sales organisation.
Strategic Project Support – Contribute to cross-functional strategic projects that drive business growth across ISV EMEA, including supporting go-to-market plans for new ISV segments or verticals, providing analytical input during account planning cycles to identify whitespace opportunities, building business cases for strategic partnerships, analysing the effectiveness of sales incentive programmes, and supporting organisational design initiatives such as the integration of new geographies or ISV segments into existing structures.
Basic qualifications
- Bachelor's degree or equivalent - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred qualifications
- Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership - Experience using Microsoft Excel to manipulate and analyze data
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