Store Manager - Pacsun

Majid Al Futtaim

Dubai, UAE
Salary not disclosed
Employment type: Full-time

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Majid Al FuttaimPosted on the employer’s careers page · careers.majidalfuttaim.com

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Description (EN)

JOB TITLE

Store Manager | Lifestyle | Operations

ROLE SUMMARY

The Store Manager supports day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.

ROLE PROFILE

Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.

REQUIREMENTS

Diploma - High School Certificate
Qualification In Retail Related Field Is An Added Advantage
Minimum 4-5 Years’ Industry Experience
Excellent To Fluent English
Must Be A Team Player
Excellent Communication Skills

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Published 100 days ago