Support Services Associate

Job Description:

• Emergency Department, Fitzroy location

• Permanent Full time position

• Monthly ADO

About the Role

You will deliver efficient and responsive support services to complement the clinical requirements of the Emergency Department. You will complete all support services tasks to meet activity, quality and service standards, by performing tasks in line with established duties list and standards.

• Remove waste materials and restock consumables

• Detailed cleaning of patient areas and all department facilities

• Deliver meals & beverages to patients

• Transport patients, beds and trollies

• Respond to codes as required

ED Support Service Associates work a rotating roster across all 7 days of the week with the earliest start being 6.30am and the latest being 2.30pm. 

The classification for this position will be PS25 ($60,606 per annum)

Your Contribution

• Current Certificate III in Health (PSA or HAS)

• Excellent customer service and communication skills

• Ability to work effectively as part of a team

• Previous experience within a Healthcare Environment

• A valid Nationally Coordinated Criminal History Check, or willing to obtain

What We Offer

• A focus on wellbeing initiatives, with regular events and programs

• Confidential, solutions-focused employee counselling

• A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)

• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities

• Salary Packaging – Increase your take home pay!

• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks

• Discounts and Promotions always available through our Foundation

• Regular opportunities for professional development to assist you to reach your career goals

• Culture of continuous improvement

About the Support Services Team

Become an integral member of the dynamic Support Services team and assist our teams in the delivery of excellence across our many services including cleaning, patient ward support, patient food production and delivery, clerical ward support, patient transport and car parking services across our sites.

Working at St Vincent’s

St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

• Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities.  Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Please contact us if you would like to know more

Closing Date:

23 November 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct