Specialist Revenue Assurance Officer-Payments

Specialist Revenue Assurance Officer- Payments

Location: Prestatyn

Full time:37.5hrs pw (Mon-Fri 9-5)

Fixed Term contract until 19/02/2027

Salary: £29,233.05 per annum

We’re looking for a Payment Compliance Associate to join our Finance team based in Prestatyn on a Fixed Term Contract until 19/02/2027.

As the Payment Compliance Associate you will be reporting to Payment Compliance Manager. You will assist the group wide management of recording, resolution and payment of accounts that have been short paid or denied by the payor or accounts in a credit status.

The Payment Compliance Associate will be involved in frequent interaction with facility staff and Senior Management, Clinical Teams and internal and external teams to assist in the resolution of the accounts.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Revenue Assurance, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• The accurate recording of shortpaid, denied and overpaid PMI invoices into the Meditech system 
• Timely follow up of unresolved shortpaid, denied and overpaid PMI invoices in line with departmental policies 
• Review all PMI credits in line with departmental policies and ensure timely notification of true PMI overpayments 
• Reviewing shortfalls, denials and overpayments against contractual documents, tariffs, billing tables and chargemasters and upholding said contractual agreements where necessary 
• Identifying, investigating and tracking emerging trends within your portfolio at the micro and macro level and escalating via agreed pathways where appropriate 
• Drive collection efforts for your portfolio to secure maximum yield for cash collection and bad debt position in line with monthly / quarterly departmental KPI’s 
• The generation of Aged Debt, 2nd Generation and other key reports, in accordance with insurer specifications 
• Identifying opportunities for inter-department collaboration and process improvements  
• Maintenance of shared mailboxes and SharePoint query trackers in line with departmental targets 
• Prioritising and self-managing daily/weekly/monthly work lists and tasks in line with business needs  

What you’ll bring:

• The ability to analyse process flows, identify areas to improve efficiency and maintain an appropriate control framework
• Very strong interpersonal skills and demonstrated ability to build relationships and partner at the senior Managership level
• The ability to process large volumes of transactions and prioritize worklists
• Team player and ability to build effective working relationships
• Working collaboratively (rather than competitively) with others to achieve a common goal.
• Demonstrated analytical skills and excellent computer/systems skills with demonstrated spreadsheet and database expertise
• Strong written and verbal communication skills ensuring message understood across the business (internal/external stakeholders)
• Strong attention to detail

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 

• Kindness and compassion: We treat people with kindness and compassion 

• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.