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Senior TeamLeader, Assist. OPS

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  • Portugal
  • Salary not disclosed
  • Employment type: Full-time ·
  • Level: Senior

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About the employer

DKRListed on Platsbanken · arbetsformedlingen.se

Working in Portugal

Possible country route: Highly qualified work residence / EU Blue Card. A local skilled role can use a highly qualified work route where the conditions are met. A remote-work or passive-income route is a different application.

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  1. Confirm the employment route. Ask about highly qualified work, EU Blue Card or the certified-employer Tech Visa route.
  2. Prepare official documents. Check the contract, qualification, translations and entry-visa requirements with the consulate.
  3. Follow AIMA residence steps. Use current AIMA instructions and appointment channels.
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Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.


Description (EN)

David Kennedy Recruitment is working with a leading international online community and advertising company to recruit an Senior TL, Assistant Ops for its Lisbon operations. The role focuses on leading Operations Supervisors, driving performance and ensuring exceptional service delivery. Position: Senior TL, Assistant Ops Location: Lisbon, Portugal Work Model: Hybrid (3 days at the office, 2 days at home) Employment type: Full-time DUTIES AND RESPONSIBILITIES: Lead and manage Operations Supervisors, ensuring exceptional service delivery and achievement of performance goals Coach, mentor, and develop the team to reach its highest potential Monitor key KPIs, set ambitious targets, and drive continuous improvement strategies Resolve escalated customer issues quickly and effectively, ensuring a high standard of service Anticipate challenges and opportunities, taking a proactive approach to problem-solving and innovation. REQUIREMENTS: Advanced English fluency (C1 level or higher) Proven experience managing teams Previous sales experience Background in sales and/or digital marketing Strong leadership skills and a sharp problem-solving mindset Results-driven approach with a strong customer focus High adaptability and emotional intelligence Outstanding communication skills. OFFER: Competetive salary Relocation support A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach career full potential.

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