QHSE Officer

The QHSE Executive is responsible for implementing, monitoring, and maintaining Quality, Health, Safety, and Environmental standards across all facilities management operations, including hard services, soft services, MEP maintenance, cleaning, security, landscaping, and other FM activities. The role ensures compliance with applicable local regulations, client requirements, company policies, and international standards while promoting a strong safety culture, minimizing operational risks, and continuously improving service quality.

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• • Maintain document control and ensure the latest approved procedures are available to relevant teams.

• • Report significant risks, incidents, and compliance issues to the QHSE Manager and FM management.

• • • Implement and monitor the Quality Management System (QMS) in accordance with ISO 9001 requirements.

  • • Conduct internal audits, site inspections, and quality assessments across FM projects.

  • • Monitor service delivery against contractual KPIs, SLAs, and client requirements.

  • • Identify non-conformities, coordinate root cause analysis, and follow up on corrective and preventive actions (CAPA).

  • • Maintain quality records, inspection checklists, audit reports, and compliance documentation.

  • • Coordinate with operations teams to improve service quality and customer satisfaction.

  • • Implement company HSE policies, procedures, and safe systems of work across FM sites.

  • • Conduct regular HSE inspections, risk assessments, and Job Safety Analysis (JSA).

  • • Ensure compliance with Permit to Work (PTW) procedures for high-risk activities, including hot work, work at height, confined space entry, and electrical maintenance.

  • • Monitor safe working practices for MEP technicians, cleaners, subcontractors, and other operational personnel.

  • • Investigate accidents, incidents, near misses, and unsafe conditions; recommend corrective actions.

  • • Conduct toolbox talks, safety inductions, and HSE awareness training.

  • • Verify the proper use of personal protective equipment (PPE).

  • • Monitor emergency preparedness, evacuation drills, fire safety arrangements, and first-aid provisions.

  • • Ensure safe handling, storage, and disposal of chemicals used in cleaning and maintenance operations.

  • • Implement environmental procedures in accordance with ISO 14001 requirements.

  • • Monitor waste segregation, recycling, and disposal practices.

  • • Ensure proper handling of hazardous waste, chemicals, oils, and other potentially harmful materials.

  • • Monitor water and energy conservation initiatives across FM facilities.

  • • Identify environmental risks, including spills, emissions, excessive resource consumption, and improper waste disposal.

  • • Maintain environmental inspection records and support sustainability initiatives.

  • • Conduct routine inspections of plant rooms, electrical rooms, HVAC systems, pumps, generators, workshops, and other technical areas.

  • • Monitor safety compliance during preventive and corrective maintenance activities.

  • • Verify that contractors and subcontractors comply with site-specific QHSE requirements.

  • • Ensure machinery, tools, ladders, lifting equipment, and other work equipment are inspected and maintained as required.

  • • Coordinate with FM operations teams to close safety observations and inspection findings.

  • • Monitor housekeeping standards, access routes, emergency exits, and fire equipment accessibility.

  • • Support safe management of maintenance activities in occupied buildings and public areas.

  • • Prepare daily, weekly, and monthly QHSE reports.

  • • Maintain risk assessments, method statements, PTW records, inspection reports, training records, and incident registers.

  • • Track QHSE KPIs, audit findings, observations, and corrective action closure rates.

  • • Assist in preparing for client audits, regulatory inspections, and ISO certification audits.

• • Percentage of corrective actions closed within the agreed timeframe.

• • Number and severity of accidents, incidents, and near misses.

• • Compliance with PTW, risk assessment, and method statement requirements.

• • Percentage of employees and subcontractors completing mandatory safety training.

• • Number of repeat non-conformities identified during audits.

• • Compliance with client SLA and QHSE requirements.

• • Timely submission of QHSE reports.

• • Environmental compliance and waste management performance.

• • Bachelor's degree or diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related field.

• • NEBOSH IGC or an equivalent recognized HSE qualification is preferred.

• • ISO 9001, ISO 14001, and ISO 45001 awareness or internal auditor training is an advantage.

• • Typically, 2–5 years of relevant QHSE experience in facilities management, building maintenance, construction, or a similar industry.