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Casual Kitchen Guest Service Agent

Hilton

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About the employer

HiltonPosted on the employer’s careers page · efet.fa.us2.oraclecloud.comLicensed sponsor (UK) — employer-level; what this means

Working in United Kingdom

Possible country route: Skilled Worker. A licensed sponsor, certificate of sponsorship and an eligible role are needed. Salary and English requirements depend on the application.

Outside the UK: usually 3 weeks after submitting the application, identity and documents. Sponsor preparation and appointments are additional.

What to check before applying
  1. Verify the sponsor. Confirm the employer can issue a certificate of sponsorship for this role.
  2. Check current requirements. Use GOV.UK for the salary, English, fees and maintenance rules.
  3. Complete the application. Prepare documents and the identity check; do not book relocation against a guaranteed date.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Kitchen Guest Service Agent you’re not just overseeing the hotel back-of-house operation – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive 

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including: 

  • Flexible shifts – pick up shifts based on your availability, around your other commitments 

  • Competitive pay – Earn up to £13.27 per hour, with opportunities to grow your career with Hilton. 

  • Instant pay access - the ability to instantly withdraw up to 40% of earned wages 

  • Free meals on duty – Helping you stay energised throughout your shift. 

  • Generous holiday allowance – Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service. 

  • Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources. 

  • Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care. 

 

*Benefits availability may vary depending on Team Member location and terms and conditions of employment. 

Here's what you'll do during a typical day:

As a Kitchen Assistant, you will oversee the hotel back-of-house operation by ensuring proper maintenance of all operating equipment and dish washing machines and providing the highest level of attention to the cleanliness and sanitation of all food and storage outlets. Specifically, the Kitchen Assistant will perform the following tasks to the highest standards:

  • Clean and keep tidy the restaurant(s), kitchen(s) and all food outlets within the hotel
  • Keep storerooms clean and tidy at all times
  • Ensure hygiene and health and safety standards are met at all times
  • Work with the kitchen to provide excellent service to our Guests

 

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
    Bristol, United KingdomOpen in maps ↗

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