Intake Worker - Sub Acute Ambulatory Care

$38.13 to $54.40 per hour plus salary packaging (Classification dependent on qualifications) | Intake Worker (Allied Health, Enrolled Nurse or Registered Nurse)

8 hours per fortnight (1 day per fortnight) | Part Time Permanent | Enrolled Nurse Grade 2 (IB68-IB72), Registered Nurse Grade 2 (YP2-YP9) or Allied Health Grade 2

About the Role

Join the Sub Acute Ambulatory Care team as an Intake Worker and play a key role as the first point of contact for patients, carers and referring organisations. This position supports access to Community Allied Health and Sub-Acute Non-Admitted Services through referral management, initial screening and care coordination. Working within a collaborative multidisciplinary environment, you will help connect consumers with the right services while promoting a person-centred approach to care.

Key Responsibilities

• Manage enquiries and referrals as a single point of contact

• Assess eligibility, priority and funding pathways

• Complete intake screening and identify service needs

• Schedule initial appointments and coordinate access to care

• Maintain accurate referral records and iPM data entry

• Provide feedback and communication to referrers and stakeholders

Skills & Experience

• Registered Nurse, Enrolled Nurse or Allied Health Professional

• Strong communication and interpersonal skills

• Customer service experience, preferably in healthcare

• Proficient in Microsoft Office, Excel and Outlook

• Positive, organised and adaptable approach to work

To see a copy of the position description click here

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities

• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays

• Access to Fitness Passport membership

• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Annabel Askin-Klinge, Team Leader Ambulatory Care or Margaret Dawson, Sub Acute Ambulatory Care Manager on 03 5320 3711 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled. 

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

• If you are an Enrolled Nurse, this position is paid in accordance with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024 - 2028. The classification is Enrolled Nurse Grade 2 (IB68 - IB72) which ranges from $38.13 - $40.57 per hour.

• If you are a Registered Nurse, this position is paid in accordance with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024 - 2028. The classification is Registered Nurse Grade 2 (YP2 - YP9) which ranges from $42.60 - $54.40 per hour.

• If you are an Allied Health Professional - this position is paid in accordance with the Allied Health Professionals (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021 – 2026, in reflection of the relevant Grade 2 classification. 

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Horsham Region

With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  Horsham offers affordable housing, education and accessible community services. With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore. 

To learn more about Horsham please click – Visit Horsham

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.