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VIP Concierge Coordinator

For international applicants

Visa

In the UAE the employer usually arranges the work visa (country practice; the posting doesn’t say).

Check the posting for nationality or residence rules.

More about this

In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.

Your work rights

  • Dubai, UAE
  • Salary not disclosed
  • Employment type: Full-time ·

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About the employer

Majid Al FuttaimPosted on the employer’s careers page · careers.majidalfuttaim.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.


Description (EN)

JOB TITLE
VIP Concierge | MAF Properties | Asset Management UAE 

ROLE PROFILE:

  • Responsible for membership’s enrollment, welcome new and regular members, show the facilities, describe the services, and facilitate all their concierge requirements.
  • Responsible for assisting guests with various tasks related to their visit to the lounge and for providing full information about the entire Mall, it’s services and the local vicinity in the mall continuing effort to deliver outstanding VIP guest service;
  • Maintain a peaceful and service friendly environment in the lounge including - but are not limited to – F&B service, housekeeping duties management all around the lounge area, ambience and remaining services provided.
  • Provide professional and discrete VIP concierge services like: arranging reservations and/or confirmation of reservations, dining, wellbeing, entertainment, services and as well arrangements for off-premise activities, including but not limited to dining, transportation services/rentals, entertainment, airport/hotel check-ins, services and shopping;
  • Conduct Pre-Arrival calls for members, make preliminary arrangements for their lounge/mall experience.
  • Able to personalize each member’s visit, knowing their full profile, preferences, and ways to surprise them, keeping all the data protected under full confidentiality.
  • Be always aware of UAE event’s calendar, activity updates and VIP access to all, maintaining always the key contacts updated.
  • Responsible for managing in Lounge service bookings including venue preparation and payment management.
  • Personal Shopper - assist VIP guests with their shopping by giving advice and highlighting latest trends and upcoming new items in their preferred stores. Shopping on behalf of guests.
  • B2B Engagement - establish a strong relation with all In Lounge Service Providers and Tenants and action all requests received through them instantly.
  • Campaign Management - manage all campaigns related to the Lounge in line with campaign management SOP.

REQUIREMENTS:

  • Bachelor’s degree in hospitality /Tourism or equivalent
  • Minimum 4 years progressive experience in the Hospitality field preferably as at Front Desk and/or Concierge.

WHAT WE OFFER:

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

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