Skip to content

Assistant Room Service Manager - In Room Dining

For international applicants

Visa

In the UAE the employer usually arranges the work visa (country practice; the posting doesn’t say).

Check the posting for nationality or residence rules.

More about this

In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.

Your work rights

  • Dubai, UAE
  • Salary not disclosed
  • Employment type: Full-time ·

Get similar jobs with visa sponsorshipHospitality jobs in the UAE with visa sponsorship

By tapping “Email me jobs like these” you agree to our Terms and confirm you've read the Privacy Policy.

Once a week. We first email you a link to confirm; nothing is sent until you open it. One-click unsubscribe. Already have an account? Sign in

About the employer

Marriott InternationalPosted on the employer’s careers page · ejwl.fa.us2.oraclecloud.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.


Description (EN)

JOB SUMMARY

 

Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

 

CANDIDATE PROFILE 

 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

 

CORE WORK ACTIVITIES

 

Conducting Day-to-Day Room Service Operations

• Ensures compliance with all Room Service polices, standards and procedures.

• Assists with the handling and service of all room service hospitality suites and group sales functions.

• Supervises daily shift operations.

• Helps to manage the delivery of amenity packages and VIP gifts.

• Ensures all employees have proper supplies, equipment and uniforms.

 

Supporting Management and Coaching of Room Service Team

• Provides direction to Room Service employees to sell and service in-room dining.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Sets a positive example for guest relations.

• Communicates performance expectations in accordance with job descriptions for each position.

• Provides feedback to individuals based on observation of service behaviors.

• Handles employee questions and concerns.

• Supervises Room Service in the absence of the Room Service Manager.

• Participates in the employee performance appraisal process, giving feedback as needed.

 

Assisting Room Service Financial and Budgeting Goals

• Understands the impact of department’s operation on the overall property financial goals.

• Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

• Utilizes budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages to achieve or exceed budgeted goals.

 

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service within guidelines.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints seeking assistance from a supervisor as necessary.

• Strives to improve service performance.

 

Supporting Human Resource Activities

• Participates as needed in the interviewing and hiring of room service employee team members with the appropriate skills.

• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.

• Supervises on-going training initiatives.

• Conducts training when appropriate.

 

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

Similar vacancies

More hospitality jobs with visa sponsorship in the UAE (782) →