Heart of House Specialist - London Marriott Hotel Canary Wharf

Heart of House Specialist

London Marriott Hotel Canary Wharf

At Marriott Hotels, we believe our legacy is built by the people who bring it to life every day. As part of a team that has helped shape the future of hospitality, you will be empowered to make an impact, share your ideas and elevate every guest experience. Whether you are developing your expertise, discovering a new role, moving between hotels or pursuing opportunities around the world, we support you at every stage of your journey.  

As part of the Marriott International family, Marriott offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.    

Position Summary

The Night Heart of House Specialist plays a critical role in maintaining the cleanliness, sanitation, and operational readiness of the hotel's kitchen and stewarding areas during overnight operations. Working independently or with minimal supervision, this role ensures all cleaning, dishwashing, food safety, and hygiene standards are consistently maintained while supporting the culinary team and contributing to an exceptional guest experience.

What You'll Do

• Perform overnight stewarding and heart of house operations, including routine and deep cleaning activities. 
• Operate and maintain dishwashing equipment, pot-washing stations, handwashing stations, and waste management equipment
• Ensure kitchen areas, equipment, storage rooms, loading docks, and back-of-house areas remain clean, sanitised, and organised. 
• Support chefs and kitchen teams by providing required equipment, supplies, and operational assistance. 
• Assist with banquet preparation, plate-ups, buffets, and food service support activities. 
• Monitor and maintain appropriate chemical levels, water temperatures, and cleaning documentation for dishwashing operations. 
• Conduct stock takes and maintain par levels of china, cutlery, glassware, and stewarding supplies. 
• Ensure compliance with food safety, health, sanitation, and pest control standards
• Support quality assurance initiatives and assist with internal and external brand audits. 
• Collaborate with colleagues across departments to maintain efficient operations and exceptional service delivery

What You'll Bring

• High school diploma or equivalent qualification. 
• Minimum of 1 year of experience in stewarding, kitchen operations, hospitality, or a related environment. 
• Strong understanding of cleaning procedures, sanitation standards, and food safety requirements. 
• Ability to work independently during overnight shifts with minimal supervision. 
• Excellent teamwork and communication skills. 
• Strong attention to detail, organisation, and time management abilities. 
• Commitment to workplace safety and adherence to operational procedures. 
• Physical ability to lift, carry, push, and move equipment and supplies safely. 
• A positive attitude with the flexibility to adapt to changing business needs. 
• Passion for maintaining high standards of cleanliness, quality, and operational excellence.

Our Benefits

At Marriott, we put people first — it’s one of our distinctive core values. 

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Opportunities for career growth and development within Marriott International.
• Access to world-class learning, training, and development programmes.
• A supportive and inclusive working environment.
• Recognition programmes that celebrate individual and team achievements.
• Associate travel and accommodation benefits where applicable.
• Competitive compensation and benefits package.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

 

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.