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Client Services Ambassador - Emirati

Mediclinic Middle East

Mediclinic Welcare Hospital, UAE

Salary not disclosed
Full-time

🇦🇪 Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

📍 Mediclinic Welcare Hospital, UAEOpen in maps ↗
Description (EN)

Closing date: 20/10/2026 
Number of positions: 1
Recruiter name: Fatma Alharthi 
Reference number: 74555 
 Workplace Type: 

Mediclinic Welcare Hospital | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

KEY RESPONSIBILITY AREAS

  1. To effectively and efficiently manage the patient appointment scheduling and registration process
  2. To effectively and efficiently manage the medical insurance process and other related tasks
  3. Effectively manage the billing and cash up process
  4. To consistently meet customer service expectations by improving the quality of patient service

REQUIRED EDUCATION

Essential:  Completed secondary school education (Grade 12)

Desired:  Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

REQUIRED EXPERIENCE

Essential:  2-3 Years’ experience in a customer services role, preferably in the healthcare industry

Desired:  Experience in a Contact Centre or Healthcare environment

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Computer literacy and proficiency in MS Office applications
  • CRM (customer relations management) software applications
  • Hospital information systems
  • Knowledge of company policies and emergency codes
  • Knowledge of medical insurance terminologies and process
  • Medical terminology and procedures
  • Numerical literacy
  • Patient scheduling and registration processes

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels.

Published 6 days ago

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Apply on the company's site · careers.mediclinic.com

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