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Guest Relation Officer

Galadari Brothers
  • UAE
  • Salary not disclosed
  • Employment type: Full-time

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About the employer

Galadari BrothersPosted on the employer’s careers page · efcs.fa.em3.oraclecloud.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying
  1. Confirm the employment route. Ask which authority handles the work permit and residence.
  2. Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
  3. Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

Key Responsibilities: 

Galadari Motors is currently seeking a well-presented, customer-focused Guest Relation Officer to deliver a premium front-desk experience at our showrooms in Sharjah and Fujairah.
 

  • Personalized Guest Experience: To provide personalized and exceptional experience for each guest. Go the extra mile to understand guests' preferences, anticipate their needs, and ensure a tailored experience, creating a lasting impression.
  • Problem Resolution and Complaint Management: To handle escalated guest issues, complaints, and challenging situations and to address and resolve conflicts, find suitable solutions, and ensure guest satisfaction. Act as mediators and problem-solvers, working closely with other departments to deliver prompt resolutions.
  • VIP and Special Guest Services: Take charge of catering to VIPs, high-profile guests, and those with special requests or requirements, arrange personalized services, with a high level of professionalism, discretion, and attention to detail.
  • Relationship Building and Loyalty Programs: Actively promote loyalty programs, offer exclusive benefits, and collect feedback to enhance future experiences, thus increasing guest satisfaction and fostering brand loyalty. 
  • Play a crucial role in fostering guest loyalty and building long-term relationships. Engage with guests on a deeper level, developing rapport, and ensuring their needs are met consistently.  
  • Event Planning and Coordination: Assist in planning and coordinating special events, conferences, and meetings. Work closely with event organizers, clients, and various departments to ensure seamless execution. 
  • Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.


Knowledge Skills and Experience:

•    Graduate preferably in business management.
•    2-3 years of experience in Reception duties or Front desk, Automotive industry experience would be an added advantage.
•    Excellent communication skills.
•    Proactive, hardworking, goal orientated and motivated approach.
•    Fluency in English communication/Arabic Language is an added advantage.
•    Good team player, experienced in a professional, high pressure, working environment.
•    Excellent business relationship management skills.
•    Must have positive, enthusiastic and friendly attitude.
•    Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
 

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

Published 41 days ago

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