Client Services Supervisor

Mediclinic Middle East

Mediclinic Dubai Mall, UAE
Salary not disclosed
Employment type: Full-time

Apply

Apply on the employer’s careers page

For international applicants

Visa

In the UAE the employer usually arranges the work visa (country practice; the posting doesn’t say).

Check the posting for nationality or residence rules.

More about this

In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.

Your work rights

Confirm requirements with employer

Get similar jobs with visa sponsorshipSales & marketing jobs in the UAE with visa sponsorship

Mediclinic Middle EastPosted on the employer’s careers page · careers.mediclinic.com

Working in UAE

Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.

Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.

What to check before applying

Confirm the employment route. Ask which authority handles the work permit and residence.
Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.

Official immigration guidance ↗

Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.

Description (EN)

Closing date: 26/10/2026
Number of positions: 1
Recruiter name: Fatma Alharthi
Reference number: 74463
Workplace Type:

Mediclinic Dubai Mall | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators

KEY RESPONSIBILITY AREAS

To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic

Lead and manage a team of Patient Administrators

To support the department or business unit manager with general operational management

To consistently meet customer service expectations by improving the quality of patient service

Support the development of a working environment and culture that actively promotes quality, health, and safety

REQUIRED EDUCATION

A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution

REQUIRED EXPERIENCE

At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare

REQUIRED JOB SKILLS AND KNOWLEDGE

Computer literacy and proficiency in MS Office applications
Accounting and financial management principles
Hospital information systems
Knowledge of medical insurance terminologies and process
Medical terminology and procedures
Patient administration systems and related processes
UAE healthcare industry
Verbal and written communication skills in English (Arabic will be an advantage)

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

Mediclinic Dubai Mall, UAEOpen in maps ↗

Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE

Published 19 days ago