Etihad Airways · today
AI & Data Engineer - Al Ain-based
Al Ain, ae · Full-time · IT & software
Visa sponsoredThe posting says the employer sponsors visas for this role. Your eligibility still depends on the visa rules; confirm with the employer.
Customer Care Representative
- Sharjah, UAE
- Salary not disclosed
- Employment type: Full-time
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Check the posting for nationality or residence rules.
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In these Gulf countries the employer normally applies for the work visa and residence permit. This is how hiring works there, not an offer written in the posting, and it applies only to these locations.
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About the employer
Al Tayer GroupPosted on the employer’s careers page · hchx.fa.em2.oraclecloud.com
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Working in UAE
Possible country route: Employer-sponsored work residence / Golden Visa. Standard employment residence is applied for by the employer. Golden Visa is a separate long-term route with category-specific eligibility; it is not included in every relocation offer.
Depends on the emirate, entry permit, work permit, medical checks and residence issuance. Confirm a dated plan with the employer and issuing authority.
What to check before applying
- Confirm the employment route. Ask which authority handles the work permit and residence.
- Verify costs and offer. For standard overseas hiring, official guidance assigns recruitment and residence processing costs to the employer.
- Complete arrival formalities. Follow the medical and Emirates ID instructions for your route.
Reviewed 2026-10-14. Country routes are context, not a confirmation that this vacancy or your passport qualifies.
Description (EN)
• To welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.
Functional Roles and Responsibilities
• Be part of the Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to him
• Call customers to get follow feedback on their visits to ATM.
• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
• Support the reception in managing the courtesy vehicles.
• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image. Education/Certification and Continued Education
• High school Certificate
Years of Experience
• 1-2 years relevant experience
Knowledge and Skills
• Customer service skills/ certification is an advantage
• Exposure to multicultural environment
• Well groomed with pleasant personality
• Excellent communication skills
• Be part of the Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to him
• Call customers to get follow feedback on their visits to ATM.
• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
• Support the reception in managing the courtesy vehicles.
• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image. Education/Certification and Continued Education
• High school Certificate
Years of Experience
• 1-2 years relevant experience
Knowledge and Skills
• Customer service skills/ certification is an advantage
• Exposure to multicultural environment
• Well groomed with pleasant personality
• Excellent communication skills
Sharjah, UAEOpen in maps ↗
Never pay a recruiter for a job offer or a visa promise. Check the original posting and employer identity before sharing documents. Pay any legitimate government visa fees only through official channels. Never pay for a job: the law in the UAE
Published 18 days ago
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